Associate Director, Technical Solutions

Job summary

Lead a technical team responsible for specialized education solutions, research computing, and infrastructure across a multi-campus environment. Align technical capabilities with academic priorities to enhance teaching, learning, and research excellence.

Job details

Union/Affiliation: Administrative and Professional Staff (APSA) Pay range: $107,656 to $128,454 annually SFU Department Descr: Computing Science Position Grade: 13 # of openings: 1 Biweekly Hours: 72 Who We Are Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do. The School of Computing Science, within the Faculty of Applied Sciences, is a dynamic, research-intensive academic unit supporting innovative education, advanced research, and experiential learning across multiple campuses. Its technical solutions team plays a central role in enabling specialized instructional environments, research computing, laboratories, and customized education solutions that support faculty, researchers, instructors, and students. Working in a complex and evolving technology environment, the team partners closely with academic and operational colleagues to deliver secure, reliable, and sustainable services. The Faculty values collaboration, technical expertise, continuous improvement, and solutions that strengthen teaching, learning, research, and the overall student experience. About The Role Join the School of Computing Science and Faculty of Applied Sciences in a new leadership role that advances and enhances education solutions, research computing, and technical services supporting teaching, learning, and research. The Associate Director, Technical Solutions will lead a highly skilled team of technical professionals responsible for specialized education solutions, computing infrastructure, instructional technologies, laboratories, and research computing environments across a complex, multi-campus setting. This role offers the opportunity to shape technical strategy, strengthen education and research computing capacity, and guide the continued evolution of services that support academic and research excellence. Working closely with academic leaders, researchers, and technical professionals, the Associate Director will provide strategic leadership in education technology, infrastructure planning, emerging technologies, cybersecurity, lifecycle management, and sustainable service models. The position will play a key role in aligning technical capabilities with evolving teaching and research priorities, advancing customized education and research solutions, and contributing directly to the School and Faculty’s academic and research mission. The successful candidate will be an experienced technical leader with expertise in computing environments that support education and research. They will bring demonstrated experience leading professional and technical teams, shaping technical strategy, and translating academic and research priorities into sustainable solutions. The ideal candidate will have knowledge of research computing, high-performance computing, cloud and on-premise infrastructure, cybersecurity, data management, and emerging technologies. A collaborative and strategic leader, they will build strong relationships with academic leaders, researchers, instructors, and technical professionals while advancing education solutions, research capability, infrastructure planning, service delivery, and operational excellence across a complex, multi-campus environment. Qualifications Master's degree in Computer Science, Computer Engineering, Software Engineering, Information Technology, or a related discipline, and 8 years of progressively responsible leadership experience in technical operations, computing infrastructure, research computing, information technology, or a related field, or an equivalent combination of education and training. Significant experience leading technical teams and managing professional staff in a complex organization, preferably within a post-secondary, research-intensive, technology-focused environment, with demonstrated success in setting priorities, developing staff, and delivering reliable technical services. Demonstrated experience supporting complex computing environments for teaching, learning, and research, including specialized laboratories, instructional technologies, research computing infrastructure, and the evolving technical needs of faculty, researchers, and students. Advanced knowledge of modern computing infrastructure and emerging technologies, including cloud and on-premise environments, high-performance and research computing, data storage and management, networking, cybersecurity, artificial intelligence infrastructure, and related advanced computing environments. What We Offer At SFU, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth and development, as well as a safe and respectful workplace. We offer continuing employees who belong in the Administrative & Professional Staff Association (APSA): 4 weeks’ vacation (prorated for the first year)* Hybrid-work program for eligible positions Employer paid defined benefit pension plan On-campus tuition waiver for employees and their immediate family members* Off-campus tuition reimbursements and professional development funds* And more! Prorated for part-time employees Additional Information The position will remain open until filled. Applications will begin to be reviewed on September 18, 2026, and candidates are encouraged to apply by that date for full consideration. Please include your cover letter and resume in one attachment. SFU is an equity employer and strongly encourages applications from all qualified individuals including women, Indigenous Peoples, visible minorities, people of all sexual orientations and gender identities, persons with disabilities, and others who may contribute to the further diversification of the university. We are committed to facilitating accessibility within our application and interview processes. If you require any assistance or accommodations, please contact [email protected].

What you’ll do

Lead a technical team responsible for specialized education solutions, research computing, and infrastructure across a multi-campus environment. Align technical capabilities with academic priorities to enhance teaching, learning, and research excellence.

Requirements

Requires a Master's degree in Computer Science or a related field and at least 8 years of leadership experience in technical operations or research computing. Candidates must demonstrate expertise in managing professional staff and supporting complex computing environments for higher education.

Benefits

• 4 weeks’ vacation • Hybrid-work program • Employer paid defined benefit pension plan • On-campus tuition waiver • Off-campus tuition reimbursements • Professional development funds

Listed skills

• Operational Excellence · Preferred
• data management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Technical Leadership
• Strategic Planning
• Research Computing
• High-Performance Computing
• Cloud Infrastructure
• Cybersecurity
• Data Management
• Infrastructure Planning
• Service Delivery
• Operational Excellence
• Education Technology
• Lifecycle Management
• Team Management
• Stakeholder Collaboration
• Artificial Intelligence Infrastructure
• Networking

Job areas

• Technology
• Management & Leadership
• Education
• Science & Research
• Engineering