Event Assistant

Union/Affiliation: C.U.P.E. Local 3338 Pay range: $974.90 to $1,103.54 bi-weekly SFU Department Descr: Meeting, Event & Conference Services Position Grade: 6 # of openings: 1 Biweekly Hours: 36 Who We Are Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do. Serving students, staff, faculty and our wider community across all three campuses, the VPFA (Vice President Finance and Administration) leads and develops foundational support services to help achieve SFU’s academic, research and community engagement missions. We deliver SFU’s day-to-day operational and administrative needs through the work of Campus Services; Facilities Services; Finance; IT Services; and Safety & Risk Services. We collaboratively, respectfully and inclusively engage and work with our community partners to meet the needs of and make a difference in the everyday lives of the people we serve, in addition to creating a vibrant work culture of learning and growth for our over 600 staff. Campus Services is composed of seven departments that provide core services to students, faculty, staff and external community. Through Meeting, Event & Conference Services; Food; Bookstore & Spirit Shop; Parking & Sustainable Mobility Services; Document Solutions; Residence and Housing; SFU Childcare Society; and a variety of experience programs, Campus Services strives to create vibrant, engaging and welcoming spaces across all three SFU campuses. About The Role Provides client service and clerical support for Meeting, Events and Conference Services (MECS). Prepares meeting rooms for client occupation; assists clients with changes and additions to their on-site needs; drafts room set-up diagrams; and directs clients and client materials to and from campus loading bays. Plays a central role in greeting clients on-site and providing basic orientation to the campus. Liaises with Facilities Services, IT Services, catering, security and other campus service providers and monitors and troubleshoots all operational problems that occur in the successful running of an event. Provides primary support and assistance to Event Planners and Managers in the servicing of events on campus. Qualifications High School graduation and general courses or training of moderate duration (one semester or equivalent) in word processing, database and spreadsheet applications. 2 years of related experience. An equivalent combination of formal education, certificate/program of study and experience is acceptable. Excellent customer service skills. Excellent attention to detail. Excellent organizational and multitasking skills. Excellent interpersonal, oral and written communication skills. What We Offer At SFU, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth and development, as well as a safe and respectful workplace. We offer continuing employees who belong in the Canadian Union of Public Employees (CUPE Local 3338): 3 weeks’ vacation (prorated for the first year)* Hybrid-work program for eligible positions Employer paid defined benefit pension plan On-campus tuition waiver for employees and their immediate family members* Funding for professional development expenses* And more! Prorated for part-time employees Additional Information Days/hours of work are Tuesdays to Saturdays - variable shifts/hours. For external candidates, the starting salary is the first step of the salary range. Please include your cover letter and resume in one attachment. SFU is an equity employer and strongly encourages applications from all qualified individuals including women, Indigenous Peoples, visible minorities, people of all sexual orientations and gender identities, persons with disabilities, and others who may contribute to the further diversification of the university. We are committed to facilitating accessibility within our application and interview processes. If you require any assistance or accommodations, please contact [email protected].

Provides client service and clerical support for Meeting, Events and Conference Services, including room preparation and diagram drafting. Coordinates with various campus service providers to troubleshoot operational problems and support Event Planners.

Requires a high school diploma and moderate training in office software applications. Candidates must have 2 years of related experience and excellent communication and organizational skills.

• Vacation • Hybrid-work program • Employer paid defined benefit pension plan • On-campus tuition waiver • Funding for professional development expenses

• Customer servicePreferred
• Attention to detailPreferred

Identified from the job description. Confirm important requirements above.

• Customer Service
• Attention To Detail
• Organizational Skills
• Multitasking
• Interpersonal Communication
• Oral Communication
• Written Communication
• Word Processing
• Database Applications
• Spreadsheet Applications

• Hospitality
• Administrative
• Customer Service & Support
• Education
• Government & Public Sector

Minimum education

High school

Minimum experience

2+ years

Apply by

Sep 10, 2026

Posting language

English

Working hours

36 hours per week

Seniority

Entry level