Senior UI/UX Designer

Job summary

You will own and evolve the design system and component library while setting UX guidelines and governance frameworks. Additionally, you will lead user research initiatives and partner with product and engineering teams to drive cohesive, high-quality product development.

Job details

Job Context Simpro is trusted by thousands of field service businesses worldwide to run their operations. As our Senior UX Designer, you won't just ship screens - you'll raise the design bar across the entire product organisation, setting the standards that everyone else builds from. Design authority, not just delivery. The AI era means more people than ever can generate UI. Your job is to ensure what gets built is intentional, cohesive, and genuinely good - through systems, standards, and the credibility to enforce them. What You’ll Do Own and evolve Simpro's design system and component library, setting the standards that product managers and engineers use when they build UI themselves Define UX guidelines, principles, and governance frameworks so that design quality scales beyond the design team Lead user research initiatives - regular usability testing, discovery interviews, and insight synthesis - and turn findings into product direction Partner with product and engineering on complex, cross-product features: facilitating trade-off conversations and driving toward agreed solutions without losing user advocacy Prototype and validate new concepts fast, keeping pace with AI-accelerated development cycles Coach and mentor designers on best practices and evolve in the AI age Take concepts from wireframe through to polished, production-ready design — and into code when needed What You’ll Bring 5+ years of UX/UI design experience, with meaningful time in B2B, B2C or SaaS A strong portfolio demonstrating systems thinking, not just polished screens Hands-on experience with AI design and prototyping tools (v0, Cursor, Figma AI, Claude, or similar) Confidence running your own research: recruiting, facilitation, synthesis Solid HTML, CSS/SASS, and JavaScript — you can talk code with engineers and build when you need to Outstanding written and verbal communication Our Core Values We Are One Team We Are Customer Centric We Are Growth Minded We Are Accountable We Celebrate Success Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome with us and to provide equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor. If you'd like to join a fun and progressive organization, where there are opportunities to develop your career, please apply now with your CV/resume. *Please note, no agencies will be accepted in the recruitment of this role.

What you’ll do

You will own and evolve the design system and component library while setting UX guidelines and governance frameworks. Additionally, you will lead user research initiatives and partner with product and engineering teams to drive cohesive, high-quality product development.

Requirements

Candidates must have 5+ years of UX/UI design experience with a strong portfolio demonstrating systems thinking. Proficiency in HTML, CSS, JavaScript, and modern AI design tools is required, along with excellent communication skills.

Benefits

• Onboarding program
• Supportive team environment
• Career development opportunities

Listed skills

• HTML · Preferred
• UX/UI Design · Preferred
• Sass · Preferred
• CSS · Preferred
• JavaScript · Preferred
• Stakeholder Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• UX/UI Design
• Design Systems
• Component Library
• User Research
• Usability Testing
• Prototyping
• HTML
• CSS
• SASS
• JavaScript
• Systems Thinking
• AI Design Tools
• Mentoring
• Stakeholder Management
• Product Strategy
• Figma (Design Software)
• Growth Mindedness
• Component Libraries
• AI Design
• HyperText Markup Language (HTML)
• JavaScript (Programming Language)
• User Experience (UX) Design
• Research
• Business To Business
• Business-To-Consumer
• Cascading Style Sheets (CSS)
• Software As A Service (SaaS)
• Field Service Management
• Governance
• User Interface (UI) Design
• Operations
• Team Leadership
• User Interface (UI)
• User Advocacy
• User Experience (UX)
• Verbal Communication Skills
• Wireframing
• Claude AI

Job areas

• Technology
• Art & Design
• Software
• UI/UX Designer
• User Interface / User Experience (UI / UX) Designer
• Graphic and Multimedia Designers
• Web and Digital Interface Designers

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