Opens LinkedIn
- Employment type
- Full-time
- Experience level
- Senior · 5+ years
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Mid-Senior level
Job summary
Manage collections and delinquency across the assigned area, meeting targets for resolution, flows, credit cost, and roll rates while keeping NPAs within budget. Increase fee income, control vendor payouts, conduct asset verification and possession processes, and resolve customer issues within the specified turnaround time.
Job details
Handle collections for the assigned area and achieve collection targets on various parameters like resolution, flows, credit cost and roll rates (depending on the bucket) Ensure that the NPAs are kept within assigned budget and active efforts are made to minimize it. Increase the fee income / revenue and develop initiatives to control and reduce the amount of vendor payouts Conduct asset verifications and possession as per SARFESI / Section 9 process through court receivers. Track & control the delinquency of the area (Bucket & DPD wise) and focus on nonstarters Ensure customer satisfaction by ensuring quick resolution of customer issues within specified TAT
What you’ll do
Manage collections and delinquency across the assigned area, meeting targets for resolution, flows, credit cost, and roll rates while keeping NPAs within budget. Increase fee income, control vendor payouts, conduct asset verification and possession processes, and resolve customer issues within the specified turnaround time.
Requirements
The posting indicates a mid-senior-level collections management role but does not specify required education, years of experience, or other formal qualifications. It calls for managing collection performance, NPAs, delinquency, asset possession processes, revenue initiatives, and customer issue resolution.
Listed skills
- Control · Preferred
- Collections · Preferred
- Flows · Preferred
- Budget · Preferred
- Organization · Preferred
- Attention to detail · Preferred
- management · Preferred
- Process · Preferred
- Customer · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Collections Management
- Collection Target Achievement
- NPA Management
- Revenue Generation
- Vendor Cost Control
- Asset Verification
- Asset Possession
- SARFAESI Process
- Section 9 Process
- Delinquency Management
- Bucket and DPD Tracking
- Customer Issue Resolution
- Customer Satisfaction
Job areas
- Finance & Accounting
- Management & Leadership
- Customer Service & Support