QMS & Documentation Specialist

Job summary

Maintain controlled quality documentation and administer document revisions and change-control workflows in accordance with applicable standards. Coordinate audits, track corrective actions, support supplier qualification, and prepare quality metrics and management-review reports.

Job details

WHO WE ARE A member of the dormakaba group, Skyfold Inc. is the innovation leader in the global operable wall market. Our walls are more than just space dividers: they are innovative, premium multipurpose space solutions that allow architects, interior designers, contractors and end-users to redefine how a space is used. The easy-to-use, self-retracting system and vertical motion of the operable wall give users the flexibility to quickly divide or expand spaces. We are innovators and leaders in the movable wall industry. Our team is dedicated to setting industry standards not only with the products we provide, but also in the way we work. At Skyfold, we strive for continuous improvement and to inspire collaboration at all levels. POSITION SUMMARY Reporting to the Senior Manager of Quality Assurance & Sustainability. The QMS & Documentation Specialist is a member of the quality team and is responsible for all facets of quality control related to the products produced and the systems in place to ensure that the Skyfold’s requirements are met. RESPONSIBILITIES Maintain accurate and up-to-date document control systems, including controlled documents, revisions, and records related to ISO 9001, ISO 14001, and other applicable standards. Coordinate and maintain the internal audit program, including audit scheduling, documentation, follow-up, and corrective-action tracking. Support preparation for external certification and surveillance audits. Administer document change requests and change-control workflows, ensuring changes are properly reviewed, approved, documented, and implemented in accordance with applicable standards and procedures. Develop and update Standard Operating Procedures (SOPs), work instructions, process workflows, and other quality documentation as required. Support supplier evaluations and qualification activities, including vendor performance monitoring, quality metrics, and preliminary supplier approval processes. Prepare monthly quality reports and management-review inputs, including key quality metrics, non-conformances, corrective actions, audit findings, supplier performance, and improvement initiatives. EDUCATION & EXPERIENCE Diploma or degree in Quality Assurance, Quality Management, Business Administration, Engineering Technology, or a related field. Formal training in ISO 9001 and/or ISO 14001 is an asset. Internal Auditor training or certification is an asset. 2–5 years of experience in Quality Management Systems, document control, compliance, or a related quality function. Experience maintaining and administering ISO-based management systems. Experience supporting internal and external audits, including audit preparation, documentation, and follow-up. Experience with document control, revision management, change control, and controlled records. Experience developing and maintaining SOPs, work instructions, policies, and process documentation. Manufacturing or industrial environment experience is an asset. SKILLS & REQUIREMENTS Strong knowledge of ISO 9001; knowledge of ISO 14001 is an asset. Strong organizational and document-management skills with excellent attention to detail. Ability to manage multiple documents, deadlines, and audit requirements simultaneously. Strong written communication skills with the ability to create clear and concise procedures and documentation. Strong analytical and problem-solving skills. Proficiency with Microsoft Office, particularly Word and Excel. Experience with ERP, QMS, or document-control software is an asset. Ability to work independently while collaborating effectively with Production, Engineering, Quality, and other departments. WHAT WE OFFER A dynamic and collaborative work environment; Competitive compensation; Medical & Dental Insurance; A simplified pension plan (SPP) with employer contribution; Employee Assistance Program (EAP) + Telehealth; Fun company events; Career advancement opportunities. Skyfold is an equal opportunity employer and does not discriminate against protected characteristics such as race, color, religion, gender, ethnicity, age, sexual orientation, gender identity or expression, disability status or any other legally protected characteristic. We guarantee that all candidates will be given the same consideration and will pass through our established procedures.

What you’ll do

Maintain controlled quality documentation and administer document revisions and change-control workflows in accordance with applicable standards. Coordinate audits, track corrective actions, support supplier qualification, and prepare quality metrics and management-review reports.

Requirements

A diploma or degree in quality assurance, quality management, business administration, engineering technology, or a related field is required, with 2–5 years of relevant quality systems or document-control experience. Candidates should have ISO-based management system and audit experience, strong organizational and writing skills, and proficiency with Microsoft Office; ISO training, auditor certification, and manufacturing experience are assets.

Benefits

• Medical Insurance
• Dental Insurance
• Simplified Pension Plan With Employer Contribution
• Employee Assistance Program
• Telehealth
• Company Events
• Career Advancement Opportunities

Listed skills

• Microsoft Word · Preferred
• Microsoft Excel · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• ISO 9001
• ISO 14001
• Quality Management Systems
• Document Control
• Internal Auditing
• External Audit Preparation
• Change Control
• Corrective Action Tracking
• Standard Operating Procedures
• Work Instructions
• Supplier Evaluation
• Quality Reporting
• Microsoft Word
• Microsoft Excel
• Analytical Problem-Solving
• Document Management

Job areas

• Manufacturing
• Administrative
• Environmental & Sustainability

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