SI

Smile Innovations Group Inc.

Verified Job Source

M&A, Dental Lab Technologies & Solutions

Vancouver, British Columbia

Medical Equipment Manufacturing
11–50 people

About

M&A, Dental Lab Technologies & Solutions

Open positions

Field Sales Representative

On-site · Vancouver

The Field Sales Representative will manage and grow dental lab client accounts by prospecting new business and maintaining strong relationships with existing clinics. They are responsible for meeting sales growth and retention targets while acting as the primary point of contact for client issues.

Customer Success Lead (FR)

On-site · Gatineau

The Customer Success Lead is responsible for directing, coaching, and supporting the customer success team to ensure an exceptional experience for clients and patients. They oversee daily operations, manage team performance, and act as the primary liaison between clients, production, and management.

Customer Success Lead (EN)

On-site · Gatineau

The Customer Success Lead is responsible for providing day-to-day leadership, coaching, and training to the Customer Success team to ensure exceptional service delivery. They oversee operational workflows, manage customer escalations, and collaborate with internal departments to improve processes and maintain service standards.

Customer Success Coordinator

On-site · Edmonton

The Customer Success Coordinator is responsible for managing customer relationships, handling inquiries via phone and email, and providing status updates. They also oversee logistics, including shipping, receiving, case tracking, and maintaining ERP and inventory records.

Inventory Manager

On-site · Vancouver

The Inventory Manager is responsible for developing and executing purchasing and inventory strategies to optimize cost, quality, and supply continuity across all laboratory locations. This role involves leading inventory operations, managing supplier relationships, and partnering with finance to ensure accurate financial reporting and inventory control.

Handpiece Service Technician

On-site · Gatineau

Perform maintenance, repairs, and rebuilds of dental handpieces and related equipment. Manage administrative tasks including invoicing, inventory levels, and customer communications.

Dental Technician – Model

On-site · Gatineau

The technician is responsible for pouring and articulating denture models, as well as processing, trimming, and polishing acrylics. Additional duties include performing relines, repairs, and maintaining a clean, organized workspace.