Food Service Supervisor

Job summary

Supervise and coordinate staff preparing and portioning food, train employees in job duties and sanitation and safety procedures, and estimate ingredients and supplies. Ensure food and service quality, address customer concerns, maintain operational records, and oversee tray assembly and food trolley delivery.

Job details

Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Supervise and co-ordinate activities of staff who prepare and portion food Train staff in job duties, sanitation and safety procedures Estimate ingredient and supplies required for meal preparation Ensure that food and service meet quality control standards Address customers' complaints or concerns Maintain records of stock, repairs, sales and wastage Supervise and check assembly of trays Supervise and check delivery of food trolleys Additional information Work conditions and physical capabilities Fast-paced environment Work under pressure Tight deadlines Combination of sitting, standing, walking Standing for extended periods Bending, crouching, kneeling Personal suitability Client focus Efficient interpersonal skills Flexibility Team player Benefits Health benefits Dental plan Health care plan Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for persons with disabilities Offers mentorship, coaching and/or networking opportunities for persons with disabilities Provides awareness training to employees to create a welcoming work environment for persons with disabilities Support for newcomers and refugees Offers mentorship programs that pair newcomers and/or refugees with experienced employees Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees Support for youths Offers mentorship, coaching and/or networking opportunities for youth Provides awareness training to employees to create a welcoming work environment for youth Support for Veterans Offers mentorship, coaching and/or networking opportunities for Veterans Provides awareness training to employees to create a welcoming work environment for Veterans Support for Indigenous people Offers mentorship, coaching and/or networking opportunities for Indigenous workers Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations Support for mature workers Applies hiring policies that discourage age discrimination Provides staff with awareness training to create a welcoming work environment for mature workers Supports for visible minorities Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.) Offers mentorship programs that pair members of visible minorities with experienced employees

What you’ll do

Supervise and coordinate staff preparing and portioning food, train employees in job duties and sanitation and safety procedures, and estimate ingredients and supplies. Ensure food and service quality, address customer concerns, maintain operational records, and oversee tray assembly and food trolley delivery.

Requirements

A secondary school graduation certificate and 1 year to less than 2 years of experience are specified. The role requires working on-site in a fast-paced environment, handling pressure and tight deadlines, and being able to stand for extended periods and bend, crouch, or kneel.

Benefits

• Dental Plan
• Health Care Plan

Listed skills

• Food preparation · Preferred
• safety procedures · Preferred
• Quality Control · Preferred
• record keeping · Preferred
• interpersonal skills · Preferred
• Teamwork · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Supervision
• Staff Training
• Food Preparation
• Food Portioning
• Sanitation Procedures
• Safety Procedures
• Inventory Estimation
• Quality Control
• Customer Complaint Resolution
• Record Keeping
• Tray Assembly
• Food Trolley Delivery
• Client Focus
• Interpersonal Skills
• Flexibility
• Teamwork

Job areas

• Food & Beverage
• Hospitality
• Management & Leadership
• Customer Service & Support

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