Quality Assurance Administrator

Job summary

The Quality Assurance Administrator supports the quality management system by maintaining documentation, records, and service manuals. They also coordinate internal and external audits, track corrective actions, and contribute to continuous improvement initiatives.

Job details

SMS Equipment is looking for a Quality Assurance Administrator to support the organization’s quality management system by maintaining quality records, coordinating audits, tracking corrective actions, managing documentation, and assisting with continuous improvement initiatives. Reporting to the Engineering & Technical Services Manager, this role plays an important part in ensuring compliance with company standards, customer requirements, and industry regulations while supporting quality processes across the Reman business unit. Work Location: Acheson, AB. Salary: $62,000 to $72,000 per annum. Work Arrangement: Fixed on site, working from the office each day. Schedule: Monday to Friday. What You'll Do: * Maintain and manage Quality Management System (QMS) documentation, records, service quality documentation, calibration records, audit documentation, service manuals, inspections, and quality records. * Ensure quality documentation and records are accurate, complete, and maintained in accordance with established requirements. * Prepare quality reports related to non-conforming parts and support quarterly quality reviews. * Review and process internal non-conformance reports, ensuring root cause analysis and corrective actions are properly documented and implemented. * Collaborate with OEMs and vendors to investigate quality concerns and support corrective action initiatives. * Participate in internal quality audits in accordance with ISO 9001:2015 standards and specifications. * Support external and third-party quality audits and help coordinate audit requirements. * Contribute to continuous improvement efforts that enhance quality processes and compliance. * Perform other related duties as required. What You Bring: The successful candidate will have 1-3 years of experience working in an industrial setting and possess strong organizational and document control skills. You are highly detail-oriented, capable of managing multiple priorities, and committed to maintaining accurate quality records and processes. Other requirements include: * Excellent attention to detail and accuracy. * Proficiency with Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook. * Experience with ERP, quality management, or document control software is considered an asset. * Ability to analyze and summarize data. * Strong written and verbal communication skills. * Ability to manage competing priorities and meet deadlines. * Intermediate Excel skills are considered an asset. * Mechanical experience is considered an asset. This position is classified as an Individual Contributor role in SMS Equipment’s competency framework, requiring demonstration of core competencies (customer focus, collaboration, and technical/functional expertise). At SMS Equipment, safety is one of our core values and we care for each other, without exception. Our successful candidate is intrinsically motivated and committed to making safe choices when completing all tasks. This posting is for an existing vacancy within SMS Equipment. Applications will be accepted until a suitable candidate is hired. We thank all applicants for their interest. Only those selected to proceed to the next stage of the recruitment process will be contacted. At SMS Equipment, the right partnership makes everything possible. We’re committed to building a diverse and inclusive team and encourage applications from all qualified individuals. Join us and bring your expertise to an organization that values safety, authenticity, innovation, performance, and respect. SMS Equipment offers rewarding careers in the heavy equipment industry across Canada. As the largest Komatsu dealer in North America, SMS Equipment gives you the opportunity to represent world-class quality in our product offerings and customer service. A few of the many benefits of working with SMS Equipment include competitive wages, comprehensive group benefits plan, and RRSP matching.

What you’ll do

The Quality Assurance Administrator supports the quality management system by maintaining documentation, records, and service manuals. They also coordinate internal and external audits, track corrective actions, and contribute to continuous improvement initiatives.

Requirements

The candidate should have 1-3 years of experience in an industrial setting with strong organizational and document control skills. Proficiency in Microsoft Office is required, while experience with ERP systems and mechanical knowledge are considered assets.

Benefits

• Competitive wages • Comprehensive group benefits plan • RRSP matching

Listed skills

• Attention to detail · Preferred
• Data analysis · Preferred
• Compliance · Preferred
• Reporting · Preferred
• Root Cause Analysis · Preferred
• Communication Skills · Preferred
• Microsoft Office Suite · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Quality management system
• Document control
• Audit coordination
• Corrective actions
• Root cause analysis
• ISO 9001:2015
• Microsoft Office Suite
• Data analysis
• Communication skills
• ERP software
• Mechanical experience
• Attention to detail
• Organizational skills
• Reporting
• Compliance
• Document Control
• Ability To Meet Deadlines
• Microsoft Excel
• Quality Management Systems
• Auditing
• ISO 9000 Series
• Customer Service
• Continuous Improvement Process
• Innovation
• Microsoft Outlook
• Microsoft Office
• Microsoft PowerPoint
• Quality Assurance
• Quality Management
• Technical Services
• Verbal Communication Skills
• Root Cause Analysis
• Detail Oriented

Job areas

• Administrative
• Manufacturing
• Engineering
• Logistics
• Quality Assurance Administrator
• Quality Assurance Auditor
• Physical and Engineering Science Technicians Not Elsewhere Classified
• Inspectors, Testers, Sorters, Samplers, and Weighers