Administration & Systems - Teammate

Job summary

The Systems Teammate is responsible for managing pricing data, maintaining accurate shelf labels, and ensuring all store systems and reports are updated correctly. They also provide exceptional customer service and support the team by training junior staff and adhering to all safety and operational policies.

Job details

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community. What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its independently owned and operated franchise partners operate over 1,500 stores in all 10 provinces. You may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drugs, Voilà, or another of our banners, but we are all one extended family. What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised/affiliate store locations. Sobeys Capital Incorporated and its independently owned and operated franchise stores operate over 1,500 stores in all 10 provinces. You may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drugs, Voilà, or another of our banners, but we are all one extended family. Please note that this career opportunity is for a role at an independently owned and operated franchised/affiliate store location. Ready to start fresh? The Systems Teammate is responsible for carrying out the full range of duties of the position in a professional, responsible, accurate and timely fashion. The Clerk will deliver exceptional customer service, foster customer loyalty, fulfill customer needs, and actively contribute to an environment of employee and customer engagement. Here’s where you’ll have an impact: • Adhere to all Food Safety Protocols, Standard Operating Procedures, Health and Safety, corporate policies, and other programs and initiatives • Demonstrate a thorough knowledge and understanding of policies and procedures • Keep work area clean, safe, and presentable always • Demonstrate product knowledge; remain aware of product changes and seasonal requirements • Use appropriate computer applications and pricing program, ensuring pricing data is inputted and that prince changes are activated. • Monitor and edit discontinued and deleted items • Ensure accurate verification of shelf tags to computer file, warehouse prices, and detail order books • Ensure daily price change printouts are reviewed and price change batches are reconciled • Ensure data from file server is imported, changes are verified, and data is transferred to POS • Ensure shelf labels, signage, and displays are created and displayed to company standards • Ensure various item reports are prepared and forwarded to appropriate departments • Train junior staff, as required What you bring to the table: • Ability to work independently in a fast-paced environment • Above average communication skills (oral and written) • Demonstrated initiative and motivation with a commitment to teamwork • Proficiency in Microsoft Office Suite • An ability to understand and implement Store Operating Procedures (SOPs) • Previous experience working in a grocery store environment is considered an asset • May be required to lift to 20lbs, stand for long periods of time, and complete physical work including but not limited to bending, lifting, and reaching Our affiliate and franchise stores offer teammates competitive total compensation packages that will vary by role, location and store ownership. To learn more about this opportunity—including expected range of compensation in accordance with Pay Transparency Legislation where required —please click the “I’m interested” or "Apply" button above. Individual Compensation is determined based on qualifications, experience, and internal equity within the range provided. External websites may share our organization's job postings which includes compensation information based on similar roles and market benchmarks. These figures are provided for general comparison purposes only and are not issued or verified by our organization. We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company, these decisions are made by our Hiring Teams. We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process. Please note: Successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process. Documentation will be assessed by the employer prior to commencement of work. Learn more about our story and culture: Who We Are | Why Work With Us Total Rewards We offer a Total Rewards package designed to support teammates at work and in life. Depending on role and eligibility, teammates may receive health and dental benefits, retirement and savings programs including an Employee Share Ownership Plan, a 10% in-store discount at participating banners, virtual healthcare and an Employee and Family Assistance Program, learning and development opportunities, parental leave top-up, and paid vacation. Sobeys is committed to providing a compensation structure that is flexible, equitable and competitive in the market to enable performance and growth. To learn more about this opportunity including the expected range of compensation in accordance with Pay Transparency Legislation where required please click the “I’m interested” or "Apply" button above. Individual compensation is determined based on qualifications, experience, and internal equity within the range provided. Additional Information External websites may share our organization's job postings which includes compensation information based on similar roles and market benchmarks. These figures are provided for general comparison purposes only and are not issued or verified by our organization. We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company. Hiring decisions are made by our Hiring Teams. Sobeys is committed to creating accessible and inclusive hiring processes. We will work with applicants requesting accommodation at any stage of the recruitment process. Please note: Successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process. Documentation will be assessed by the employer prior to commencement of work.

What you’ll do

The Systems Teammate is responsible for managing pricing data, maintaining accurate shelf labels, and ensuring all store systems and reports are updated correctly. They also provide exceptional customer service and support the team by training junior staff and adhering to all safety and operational policies.

Requirements

Candidates should possess strong communication skills, proficiency in Microsoft Office, and the ability to work independently in a fast-paced environment. Previous experience in a grocery store setting is considered an asset, and the role requires physical tasks such as lifting and standing for extended periods.

Benefits

• Health benefits
• Dental benefits
• Retirement and savings programs
• Employee Share Ownership Plan
• 10% in-store discount
• Virtual healthcare
• Employee and Family Assistance Program
• Learning and development opportunities
• Parental leave top-up
• Paid vacation

Listed skills

• Customer service · Preferred
• Data entry · Preferred
• Microsoft Office Suite · Preferred
• Inventory management · Preferred
• Communication Skills · Preferred
• Teamwork · Preferred
• Reporting · Preferred
• Attention to detail · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Data entry
• Pricing management
• Microsoft Office Suite
• Inventory management
• Communication skills
• Teamwork
• Food safety protocols
• Store operating procedures
• Reporting
• Staff training
• Attention to detail
• Product Knowledge
• Virtual Health
• Customer Service
• Communication
• Customer Engagement
• Loyalty Programs
• File Servers
• Food Safety And Sanitation
• Standard Operating Procedure
• Warehousing
• Microsoft Office

Job areas

• Retail
• Administrative
• Customer Service & Support
• Food & Beverage
• Information Systems Administrator
• Systems Administrator
• Systems Aministrators
• Network and Computer Systems Administrators

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