Coffee - Operator Coffee Bar

Job summary

The Coffee Bar Operator is responsible for overseeing daily operations, including staff supervision, inventory management, and merchandising. They also provide superior customer service while preparing specialty hot and cold beverages.

Job details

Ready to start fresh? A day in the life of a Coffee Bar Operator: Working as a Starbucks Operator is an opportunity to provide personalized service for our customers. Become a leader at one of our on-site cafés. There you will have the opportunity to become a coffee and tea expert, and polish you customer service skills in a fast-paced, dynamic and friendly environment. Here’s where you’ll have an impact: Upholds and complies with company procedures, standards and policies in all situations Greets customers in a polite and friendly manner Demonstrates superior customer service in accordance with Safeway’s programs Oversees implementation of Safeway's and Starbucks' merchandising programs Responsible for pricing, displaying, ordering and inventory control within the Department Responsible for the overall presentation, cleanliness and profitability of the Department, while providing excellence in superior customer service Supervise Department staff to include scheduling, training and assigning duties Ensure paperwork, as set by the Division is followed Process cash register payments by cash, cheque, credit card, gift card and debit Prepare hot and cold beverages, including specialty drink preparation Stocking and ordering product Perform all other related duties, as assigned by management. What you bring to the table: Experience High School Previous Starbucks / Tim Hortons or Management experience preferred Knowledge, Skills and Abilities Required Ability to learn quickly Ability to work in a fast paced environment Highly motivated and team oriented Ability to communicate clearly and concisely in both oral and written form Possess strong customer service qualities Works in a safe and responsible manner Available to work flexible hours Evening and weekend availability is strongly encouraged Must be available to be scheduled anytime on Sunday (Alberta Only) Physical Requirements (Seldom: Not Daily, Rare: 0-5% of shift, Occasional: 6-33% of shift, Frequent: 34-66% of shift, Constant: 66-100% of shift) Occasional lifting of up to 45 pounds Constant hand coordination, gripping Frequent computer and point of sale system use Frequent standing, bending Occasional walking, squatting

What you’ll do

The Coffee Bar Operator is responsible for overseeing daily operations, including staff supervision, inventory management, and merchandising. They also provide superior customer service while preparing specialty hot and cold beverages.

Requirements

Candidates should have previous management or coffee shop experience and the ability to work in a fast-paced environment. Strong communication skills and flexibility to work evenings, weekends, and Sundays are required.

Listed skills

• Customer service · Preferred
• Inventory Control · Preferred
• Problem solving · Preferred
• Training · Preferred
• Leadership · Preferred
• Cash handling · Preferred
• Communication · Preferred
• scheduling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Leadership
• Inventory control
• Pricing
• Merchandising
• Staff supervision
• Scheduling
• Training
• Cash handling
• Beverage preparation
• Communication
• Team oriented
• Fast-paced environment
• Problem solving
• Management
• Coordinating
• Customer Service
• Self-Motivation
• Inventory Control
• Cleanliness
• Quick Learning
• Team Oriented
• Point Of Sale
• Personalized Service
• Greeting Customers
• Writing Systems
• Cash Register

Job areas

• Retail
• Food & Beverage
• Customer Service & Support
• Management & Leadership
• Coffee Manager
• Head Cashier
• Cashiers and Ticket Clerks
• Cashiers

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