Coordinator, Centre of Excellence - Learning and Development

Job summary

The coordinator will manage enterprise-wide learning platforms, including user administration, data analysis, and the creation of learning pathways. Additionally, they will oversee onboarding programs, manage departmental budgets, and ensure compliance with provincial training regulations.

Job details

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers where your unique contributions drive success. Ready to Make an Impact? Our team is currently looking for a Coordinator, Centre of Excellence - Learning and Development. The successful candidate will be responsible for coordinating enterprise-wide learning solutions and programs while supporting the team across various projects. Here's Where You'll Focus: Coordinate Enterprise Learning Solutions and Programs As the administrator of skills development platforms such as Udemy and Axonify, manage users, groups, permissions, and overall license counts; provide troubleshooting support; create learning pathways to support enterprise and team initiatives; analyze and synthesize platform usage data; collaborate with stakeholders across various functions (e.g., HR, Learning & Development, Communications) to provide support; and contribute to the design, implementation, and evaluation of strategies to sustain and optimize the platforms. Provide guidance, support, and oversight for the Backstage onboarding program by evaluating program effectiveness, recommending and implementing optimization strategies, organizing and facilitating Shop Talk sessions, and managing stakeholder relationships to ensure the program's long-term sustainability. Provide guidance, support, and oversight for the language learning program by assessing learner needs, recommending appropriate solutions, monitoring and evaluating key metrics, and tracking and assessing annual cumulative expenditures. Contribute to IT security assessments. Manage the shared inbox, Learning & Skills Development team budget, and onboarding/offboarding technical needs for augmented staff Manage departmental invoices. Track cumulative expenditures and report against budget. Monitor project budgets and provide reporting. Manage the Centre of Excellence shared mailbox by responding to inquiries or redirecting messages as appropriate. Coordinate the end-to-end onboarding and offboarding technical needs of augmented staff. Facilitate new hire onboarding sessions. Support the Administration of the Tuition Reimbursement and Professional Development Policy for Québec Employees as well as ensure Compliance with the Act Respecting Workforce Skills Development and Recognition Receive, assess, and process requests for tuition reimbursement and external training activities in accordance with the policy. Assist the Manager, Centre of Excellence - Learning and Development in ensuring compliance of the Multi-Employer Training Service Accreditation Certificate as well as the Certificate of Quality in Training Initiatives. What You Have to Offer: Undergraduate degree or university education, preferably in Adult Education, Instructional Design, Information Architecture, Education, or a related field. Minimum of five years of experience in a similar role. Strong written and verbal communication skills, with the ability to engage and influence stakeholders. Strong interpersonal and personal leadership skills with the ability to build and maintain effective internal and external relationships. Excellent organizational, planning, and project management skills. Strong attention to detail. Flexibility and adaptability, with the ability to embrace and promote change on short notice. Knowledge of learning and development trends and innovations, with a strong desire to continuously enhance the learner experience and its impact on business outcomes. Strong expertise in learning-related business analysis. Proficiency with the Microsoft Office Suite, especially with Excel Strong oral and written communication skills in both French and English (The candidate will be expected to work with peers in other provinces in the development and implementation of tools and processes across Canada, as well as provide support to Sobeys employees across Canada). Who we are Sobeys is one of Canada’s leading grocery retailers, with more than 1,600 stores across all 10 provinces and banners including Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, and Lawtons Drug Stores. Our 128,000 teammates and franchise affiliates are passionate about delivering great food and exceptional experiences to our customers and communities. Learn more about our story and culture: Who We Are | Why Work With Us Total Rewards We offer a Total Rewards package designed to support teammates at work and in life. Depending on role and eligibility, teammates may receive health and dental benefits, retirement and savings programs including an Employee Share Ownership Plan, a 10% in-store discount at participating banners, virtual healthcare and an Employee and Family Assistance Program, learning and development opportunities, parental leave top-up, and paid vacation. Sobeys is committed to providing a compensation structure that is flexible, equitable and competitive in the market to enable performance and growth. To learn more about this opportunity including the expected range of compensation in accordance with Pay Transparency Legislation where required please click the “I’m interested” or "Apply" button above. Individual compensation is determined based on qualifications, experience, and internal equity within the range provided. Additional Information External websites may share our organization's job postings which includes compensation information based on similar roles and market benchmarks. These figures are provided for general comparison purposes only and are not issued or verified by our organization. We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company. Hiring decisions are made by our Hiring Teams. Sobeys is committed to creating accessible and inclusive hiring processes. We will work with applicants requesting accommodation at any stage of the recruitment process. Please note: Successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process. Documentation will be assessed by the employer prior to commencement of work.

What you’ll do

The coordinator will manage enterprise-wide learning platforms, including user administration, data analysis, and the creation of learning pathways. Additionally, they will oversee onboarding programs, manage departmental budgets, and ensure compliance with provincial training regulations.

Requirements

Candidates must possess an undergraduate degree in a relevant field such as Adult Education or Instructional Design and have at least five years of experience in a similar role. Strong communication, project management, and interpersonal skills are essential, along with proficiency in Microsoft Office and bilingualism in English and French.

Benefits

• Health benefits
• Dental benefits
• Retirement and savings programs
• Employee Share Ownership Plan
• 10% in-store discount
• Virtual healthcare
• Employee and Family Assistance Program
• Learning and development opportunities
• Parental leave top-up
• Paid vacation

Listed skills

• Project management · Preferred
• Stakeholder Management · Preferred
• Data analysis · Preferred
• Microsoft Office Suite · Preferred
• Microsoft Excel · Preferred
• Communication Skills · Preferred
• Onboarding · Preferred
• Compliance · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Learning management systems
• Udemy
• Axonify
• Project management
• Stakeholder management
• Data analysis
• Budget management
• Instructional design
• Adult education
• Microsoft Office Suite
• Excel
• Communication skills
• Onboarding
• Compliance
• Information architecture
• Strategic planning
• Influencing Skills
• Stakeholder Communications
• Virtual Health
• IT Security
• Bilingual (French/English)
• Planning
• Adaptability
• Adult Education
• Business Analysis
• Communication
• Leadership
• Information Architecture
• Instructional Design
• Invoicing
• Project Management
• Microsoft Office
• Employee Onboarding
• Troubleshooting (Problem Solving)
• Verbal Communication Skills
• Coordinating
• Detail Oriented

Job areas

• Human Resources
• Education
• Management & Leadership
• Administrative
• Retail
• Learning and Development Coordinator
• Curriculum and Instructional Designer / Developer
• Education Methods Specialists
• Instructional Coordinators

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