Director, HR Operations

Job summary

The Director of HR Operations will partner with retail leadership to develop and execute people strategies that drive business performance and employee engagement. They will lead a team of HR professionals to oversee HR programs, labour relations, and talent development initiatives across the corporate and franchise network.

Job details

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers where your unique contributions drive success. Ready to make an impact? As HR Director, Operations, you will partner with Retail Operations leaders to shape and deliver people strategies that support business performance, employee engagement, and talent development across our corporate and franchise network. You will lead a team of HR professionals and work closely with HR Centres of Excellence to deliver practical, business-focused solutions. Here’s where you’ll be focusing: Partner with senior Operations leaders to align people priorities with business objectives. Lead, coach, and develop a team of HR Business Partners supporting retail operations. Oversee the delivery of HR programs, policies, and initiatives across the business. Partner with Labour Relations on collective agreement matters, negotiations, and employee relations. Build strong relationships across corporate and franchise locations. Champion employee engagement, inclusion, leadership development, and a positive workplace culture. Monitor key people metrics and identify risks, trends, and opportunities. Lead workforce planning, succession planning, and talent development initiatives. Collaborate with HR COEs and Finance to ensure programs are aligned, practical, and financially supported. What you bring to the table: Undergraduate degree in Human Resources, Business, or a related field. Minimum of 10 years of progressive HR experience. Experience in a multi-site, unionized and non-unionized retail or operational environment. Strong knowledge of employment, human rights, and labour legislation. Proven experience partnering with senior leaders and influencing business decisions. Strong employee relations, conflict resolution, coaching, and change management skills. Demonstrated ability to lead and develop HR professionals. #LI-Hybrid Who we are Sobeys is one of Canada’s leading grocery retailers, with more than 1,600 stores across all 10 provinces and banners including Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, and Lawtons Drug Stores. Our 128,000 teammates and franchise affiliates are passionate about delivering great food and exceptional experiences to our customers and communities. Learn more about our story and culture: Who We Are | Why Work With Us Total Rewards We offer a Total Rewards package designed to support teammates at work and in life. Depending on role and eligibility, teammates may receive health and dental benefits, retirement and savings programs including an Employee Share Ownership Plan, a 10% in-store discount at participating banners, virtual healthcare and an Employee and Family Assistance Program, learning and development opportunities, parental leave top-up, and paid vacation. Sobeys is committed to providing a compensation structure that is flexible, equitable and competitive in the market to enable performance and growth. To learn more about this opportunity including the expected range of compensation in accordance with Pay Transparency Legislation where required please click the “I’m interested” or "Apply" button above. Individual compensation is determined based on qualifications, experience, and internal equity within the range provided. Additional Information External websites may share our organization's job postings which includes compensation information based on similar roles and market benchmarks. These figures are provided for general comparison purposes only and are not issued or verified by our organization. We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company. Hiring decisions are made by our Hiring Teams. Sobeys is committed to creating accessible and inclusive hiring processes. We will work with applicants requesting accommodation at any stage of the recruitment process. Please note: Successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process. Documentation will be assessed by the employer prior to commencement of work.

What you’ll do

The Director of HR Operations will partner with retail leadership to develop and execute people strategies that drive business performance and employee engagement. They will lead a team of HR professionals to oversee HR programs, labour relations, and talent development initiatives across the corporate and franchise network.

Requirements

Candidates must possess an undergraduate degree in Human Resources or a related field and at least 10 years of progressive HR experience. Proven expertise in multi-site retail environments, labour legislation, and senior-level stakeholder management is required.

Benefits

• Health benefits
• Dental benefits
• Retirement programs
• Savings programs
• Employee share ownership plan
• In-store discount
• Virtual healthcare
• Employee and family assistance program
• Learning and development opportunities
• Parental leave top-up
• Paid vacation

Listed skills

• Retail operations · Preferred
• Change Management · Preferred
• Conflict Resolution · Preferred
• Coaching · Preferred
• Policy development · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Human resources strategy
• Retail operations
• Employee engagement
• Talent development
• Labour relations
• Collective agreement management
• Workforce planning
• Succession planning
• Change management
• Conflict resolution
• Coaching
• Leadership development
• Employee relations
• Performance management
• Policy development
• Strategic partnering
• Retail Operations
• Employee Relations
• Virtual Health
• Business Objectives
• Business Decisions
• Talent Development
• Change Management
• Conflict Resolution
• Employee Engagement
• Finance
• Labor Legislation
• Labor Relations
• Leadership Development
• Legislation
• Negotiation
• Operations
• Retail Sales
• Workforce Planning
• Succession Planning

Job areas

• Human Resources
• Management & Leadership
• Retail
• Human Resources Operations Manager
• Director of Human Resources
• Human Resource Managers
• Human Resources Managers

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