Inventory Control Claims Coordinator (Full Time)

Job summary

The Inventory Control Claims Coordinator is responsible for maintaining inventory accuracy, resolving vendor and customer claims, and performing daily floor tours to identify anomalies. They will also collaborate with cross-functional teams to analyze data, manage supplier returns, and ensure operational excellence within the distribution centre.

Job details

Be the Driving Force Behind Canada's Grocery Supply! Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact. Join our innovative, fast-paced distribution centres and help deliver essential products to over 1,600 stores. With flexible schedules and a strong commitment to health and safety, you’ll play a vital role in keeping Canadians stocked with what they need most. Ready to start fresh? Play a key role in maintaining inventory accuracy, resolving claims, and supporting operational excellence within a fast-paced distribution centre. Collaborate with cross-functional teams to analyze data, solve problems, and drive continuous improvement. The shift is Monday - Friday 9am-5pm Here’s where you’ll have an impact: Populate the different KPI’s of the department Analyze merchant credit requests in monetary terms, quantity and frequency Perform daily floor tours to note anomalies and resolve them Relating to claims and vendor refunds Monitor recurring issues, including non-compliant, expired products or products that could contain mixtures, and addressing aged claims and inquiries Follow up on customers and vendor claim resulting from the quality of order assembly Various manipulations on WMS, including credit approval and data entry Initiate research, surveys and analyzes according to the various issues and ensure accurate accounting of inventory adjustments, including lost pallets Communicate with merchants, various carriers and other distribution centers in the province for any issues raised Decision making regarding the approval of customer and vendor claim requests and communicating the results to them Work closely and communicate with various internal business partners, including customer service, transportation, operations, purchasing, finance and inventory management Plan, carry out and coordinate all necessary operations surrounding supplier returns or re-ships Make agreements with suppliers and business partners for various repairs, types of merchandise disposal, etc. Suggest and participate in the continuous improvement of processes within operations Extract data from systems at the request of managers. Optimize productivity, exercise an active presence in the warehouse and stimulate involvement unionized employees from different departments (reception, assembly, loading) Ensure compliance with health and safety standards and intervene in the event of a food safety issue Participate in Audits when necessary Place great importance on communication as well as customer satisfaction (internal and external) Ensure the accuracy of data in the systems (balancing purchase orders, triggers, configure products, etc.). What you bring to the table: College diploma or 4+ years of experience in Inventory Control You have strong skills for teamwork and encourage mutual assistance and consultation with the people around you You lead groups in a mobilizing manner, have the ability to influence positively and adapt quickly to changes You are dynamic and have a high learning pace You have a keen sense of responsibility and demonstrate rigor You manage your time and priorities effectively and have the ability to remain calm in stressful situations. Learn more about our story and culture: Who We Are | Why Work With Us Total Rewards We offer a Total Rewards package designed to support teammates at work and in life. Depending on role and eligibility, teammates may receive health and dental benefits, retirement and savings programs including an Employee Share Ownership Plan, a 10% in-store discount at participating banners, virtual healthcare and an Employee and Family Assistance Program, learning and development opportunities, parental leave top-up, and paid vacation. Sobeys is committed to providing a compensation structure that is flexible, equitable and competitive in the market to enable performance and growth. To learn more about this opportunity including the expected range of compensation in accordance with Pay Transparency Legislation where required please click the “I’m interested” or "Apply" button above. Individual compensation is determined based on qualifications, experience, and internal equity within the range provided. Additional Information External websites may share our organization's job postings which includes compensation information based on similar roles and market benchmarks. These figures are provided for general comparison purposes only and are not issued or verified by our organization. We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company. Hiring decisions are made by our Hiring Teams. Sobeys is committed to creating accessible and inclusive hiring processes. We will work with applicants requesting accommodation at any stage of the recruitment process. Please note: Successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process. Documentation will be assessed by the employer prior to commencement of work.

What you’ll do

The Inventory Control Claims Coordinator is responsible for maintaining inventory accuracy, resolving vendor and customer claims, and performing daily floor tours to identify anomalies. They will also collaborate with cross-functional teams to analyze data, manage supplier returns, and ensure operational excellence within the distribution centre.

Requirements

Candidates must possess a college diploma or at least 4 years of experience in inventory control. Strong leadership, communication, and problem-solving skills are required to manage priorities effectively in a fast-paced environment.

Benefits

• Health insurance
• Dental benefits
• Retirement and savings programs
• Employee share ownership plan
• In-store discount
• Virtual healthcare
• Employee and family assistance program
• Learning and development opportunities
• Parental leave top-up
• Paid vacation

Listed skills

• Continuous Improvement · Preferred
• Time management · Preferred
• Teamwork · Preferred
• Inventory Control · Preferred
• Problem solving · Preferred
• Supply chain management · Preferred
• Leadership · Preferred
• Data analysis · Preferred
• Communication · Preferred
• Reporting · Preferred
• Data entry · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Inventory control
• Data analysis
• Problem solving
• WMS
• Communication
• Time management
• Leadership
• Continuous improvement
• Data entry
• Conflict resolution
• Supply chain management
• Vendor relations
• Health and safety compliance
• Reporting
• Teamwork
• Health And Safety Standards
• Influencing Skills
• Virtual Health
• Claims Resolution
• Research
• Accounting
• Auditing
• Decision Making
• Customer Service
• Continuous Improvement Process
• Data Entry
• Finance
• Food Safety And Sanitation
• Warehousing
• Innovation
• Inventory Control
• Inventory Management
• Key Performance Indicators (KPIs)
• Merchandising
• Warehouse Management Systems
• Operational Excellence
• Operations
• Palletizing
• Purchasing
• Balancing (Ledger/Billing)
• Calmness Under Pressure

Job areas

• Logistics
• Retail
• Finance & Accounting
• Customer Service & Support
• Management & Leadership
• Inventory Control Coordinator
• Inventory / Supply Specialist
• Stock Clerks
• Shipping, Receiving, and Inventory Clerks

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