Management - Store Leader

Job summary

The Store Manager is responsible for overseeing all facets of store operations, including retail merchandising, inventory management, and financial performance. They must also lead, coach, and develop the store team to ensure operational excellence and superior customer service.

Job details

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community. What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its independently owned and operated franchise partners operate over 1,500 stores in all 10 provinces. You may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drugs, Voilà, or another of our banners, but we are all one extended family. Ready to start fresh? The Store Manager will provide and communicate the strategic direction and vision for the store. The Store Manager will manage all facets of store operations and ensure operational excellence in retail merchandising, inventory management, employee engagement, and customer engagement and relations. The Store Manager will coach and develop the store team to provide superior customer service and shopping experiences achieved through execution of strategy, customized for the local market in an engaging working environment, while achieving budgeted financial results. Here’s where you’ll have an impact: People Leadership Create a coaching and development culture for all store employees which embraces a passion for food Oversee total store talent management including recruitment, succession planning, orientation, training, performance management, and compensation Ensure the communication of operational requirements/ changes and store vision to total store Customer Offering Understand and respond to local market needs and competition Ensure superior execution of the retail commercial program and provide feedback and recommendations to appropriate parties Role model, coach, and reinforce customer service expectations daily for all staff Ensure community presence by working with store management and community partners to host/ support community events Create a shopping experience that engages customers in a way that enhances loyalty, sales, and profit Execute winning conditions as required Policy/ Regulatory Adherence Ensure all applicable company policies and procedures are communicated and adhered Responsible for ensuring that OH&S, food safety, and other regulatory requirements and procedures are implemented and maintained Financial Participate with local store marketing to identify and capitalize on opportunities within store/ market Responsible to ensure efficient operation of the business to achieve all financial targets and deliver on budgeted KPI’s Provides direction and leadership for store where volume is $10M in annual sales or higher Personal/ Professional Development Thoroughly understand all relevant company programs and attend training as required Maintain knowledge of current industry trends Employee Engagement Be known as the “employer of choice” by actively supporting an environment of employee engagement Other Duties Order equipment Coordinate maintenance of store equipment and repairs As requested by the company What you bring to the table: Above average oral and written communication skills Full knowledge of retail operations and skills throughout the total store Proficient use of the Microsoft Office Suite Working knowledge of SAP High School Diploma Three to five years' experience as a Department Manager Learn more about our story and culture: Who We Are | Why Work With Us Total Rewards We offer a Total Rewards package designed to support teammates at work and in life. Depending on role and eligibility, teammates may receive health and dental benefits, retirement and savings programs including an Employee Share Ownership Plan, a 10% in-store discount at participating banners, virtual healthcare and an Employee and Family Assistance Program, learning and development opportunities, parental leave top-up, and paid vacation. Sobeys is committed to providing a compensation structure that is flexible, equitable and competitive in the market to enable performance and growth. To learn more about this opportunity including the expected range of compensation in accordance with Pay Transparency Legislation where required please click the “I’m interested” or "Apply" button above. Individual compensation is determined based on qualifications, experience, and internal equity within the range provided. Additional Information External websites may share our organization's job postings which includes compensation information based on similar roles and market benchmarks. These figures are provided for general comparison purposes only and are not issued or verified by our organization. We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company. Hiring decisions are made by our Hiring Teams. Sobeys is committed to creating accessible and inclusive hiring processes. We will work with applicants requesting accommodation at any stage of the recruitment process. Please note: Successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process. Documentation will be assessed by the employer prior to commencement of work.

What you’ll do

The Store Manager is responsible for overseeing all facets of store operations, including retail merchandising, inventory management, and financial performance. They must also lead, coach, and develop the store team to ensure operational excellence and superior customer service.

Requirements

Candidates must have a high school diploma and three to five years of experience as a Department Manager. Proficiency in Microsoft Office and SAP, along with comprehensive knowledge of retail operations, is required.

Benefits

• Health and dental benefits
• Retirement and savings programs
• Employee Share Ownership Plan
• 10% In-store discount
• Virtual healthcare
• Employee and Family Assistance Program
• Learning and development opportunities
• Parental leave top-up
• Paid vacation

Listed skills

• Retail operations · Preferred
• Team Leadership · Preferred
• Customer service · Preferred
• Inventory management · Preferred
• Coaching · Preferred
• Communication Skills · Preferred
• Microsoft Office Suite · Preferred
• SAP · Preferred
• Food safety · Preferred
• Regulatory Compliance · Preferred
• Recruitment · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Retail operations
• Team leadership
• Talent management
• Strategic planning
• Customer service
• Inventory management
• Financial management
• Performance management
• Coaching
• Communication skills
• Microsoft Office Suite
• SAP
• Food safety
• Regulatory compliance
• Succession planning
• Recruitment
• Retail Operations
• Maintenance Coordination
• Virtual Health
• Talent Management
• Management
• Customer Service
• Communication
• Customer Engagement
• Employee Engagement
• Performance Management
• Sales
• Food Safety And Sanitation
• Leadership
• Marketing
• Inventory Management
• Key Performance Indicators (KPIs)
• Legislation
• Merchandising
• Microsoft Office
• Operational Excellence
• Regulatory Requirements
• Retail Sales
• SAP Applications
• Succession Planning

Job areas

• Retail
• Management & Leadership
• Customer Service & Support
• Food & Beverage
• Store Leader
• Retail Store Manager
• Shop Supervisors
• First-Line Supervisors of Retail Sales Workers

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