Pharmacy - Pharmacy Manager Retail

Job summary

The Pharmacy Manager is responsible for overseeing daily pharmacy operations, including staff management, inventory control, and ensuring high standards of patient care. They must drive sales, manage KPIs, and ensure full compliance with regulatory requirements and company policies.

Job details

Ready to start fresh? We are passionate about taking care of the health and well-being of individuals and families in our communities. As a member of our pharmacy team, you’ll be part of a group committed to providing exceptional, patient-centered care and consistently exceeding patients’ expectations. We are looking for friendly, knowledgeable, and professional individuals who will make meeting the health needs of our patients their top priority. Here’s where you’ll have an impact: Exceed customer expectations, both internal and external, by building strong relationships and delivering customer-centric solutions; role model, coach, and reinforce customer service standards daily for all staff. Execute pharmacy programs and product launches to promote patient service standards, drive sales, control labor, monitor margins, and manage shrinkage. Act in the patient’s best interest by implementing and supporting patient-centered care through professional scope of practice and team delivery of company programs. Inspire a positive, patient-focused culture and experience, ensuring product availability, customer service standards, and business plan execution to meet KPIs. Actively engage in all areas of Fusion to ensure a seamless and consistent pharmacy experience across locations. Be an ambassador for the company values, championing diversity, equity, and inclusion initiatives, and fostering an inclusive environment within the pharmacy. Manage the selection, onboarding, training, development, performance management, and succession planning processes. Build and maintain strong team relationships in a supportive and motivating work environment, ensuring an appropriate balance of labor and maximizing team members' potential. Ensure all regulatory requirements and company policies, processes, and procedures (e.g., OHS, Loss Prevention) are implemented and adhered to within the department; train staff accordingly. What you bring to the table: Bachelor of Science in Pharmacy from a recognized institution. Must be a licensed pharmacist, in good standing, in the province of responsibility. Injection and First Aid certification. A minimum of 2 years of experience as a licensed pharmacist. Kroll software experience is preferred.

What you’ll do

The Pharmacy Manager is responsible for overseeing daily pharmacy operations, including staff management, inventory control, and ensuring high standards of patient care. They must drive sales, manage KPIs, and ensure full compliance with regulatory requirements and company policies.

Requirements

Candidates must hold a Bachelor of Science in Pharmacy and be a licensed pharmacist in good standing in the province of responsibility. A minimum of 2 years of experience as a licensed pharmacist, along with injection and first aid certifications, is required.

Listed skills

• Customer service · Preferred
• Regulatory Compliance · Preferred
• Team Leadership · Preferred
• Sales Growth · Preferred
• Inventory management · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Pharmacy management
• Patient-centered care
• Customer service
• Team leadership
• Performance management
• Regulatory compliance
• Inventory management
• Sales growth
• Staff training
• Kroll software
• Injection certification
• First aid certification
• Loss prevention
• Conflict resolution
• Business planning
• Diversity Equity And Inclusion Initiatives
• Pharmacy Experience
• First Aid Certification
• Service Standards
• Patient-Centered Care
• Registered Pharmacist (RPh)
• Business Planning
• Customer Service
• Training And Development
• Performance Management
• Sales
• Key Performance Indicators (KPIs)
• Loss Prevention
• Succession Planning

Job areas

• Healthcare
• Management & Leadership
• Retail
• Customer Service & Support
• Pharmacy Manager
• Retail Pharmacy Manager
• Pharmacists
• Medical and Health Services Managers

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