Starbucks Operator

Job summary

The Coffee Bar Operator is responsible for providing personalized customer service, preparing specialty beverages, and managing daily department operations including inventory and staff scheduling. They must ensure the department meets company standards for cleanliness, presentation, and profitability while upholding all safety and operational policies.

Job details

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community. What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its independently owned and operated franchise partners operate over 1,500 stores in all 10 provinces. You may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drugs, Voilà, or another of our banners, but we are all one extended family. Ready to start fresh? A day in the life of a Coffee Bar Operator: Working as either a Starbucks Operator is an opportunity to provide personalized service for our customers. Become a leader at one of our on-site cafés. There you will have the opportunity to become a coffee and tea expert, and polish you customer service skills in a fast-paced, dynamic and friendly environment. Here’s where you’ll have an impact: Upholds and complies with company procedures, standards and policies in all situations Greets customers in a polite and friendly manner Demonstrates superior customer service in accordance with Safeway’s programs Oversees implementation of Safeway's and Starbucks' merchandising programs Responsible for pricing, displaying, ordering and inventory control within the Department Responsible for the overall presentation, cleanliness and profitability of the Department, while providing excellence in superior customer service Supervise Department staff to include scheduling, training and assigning duties Ensure paperwork, as set by the Division is followed Process cash register payments by cash, cheque, credit card, gift card and debit Prepare hot and cold beverages, including specialty drink preparation Stocking and ordering product Perform all other related duties, as assigned by management. What you bring to the table: Experience High School Previous Barista or Management experience preferred Knowledge, Skills and Abilities Required Ability to learn quickly Ability to work in a fast paced environment Highly motivated and team oriented Ability to communicate clearly and concisely in both oral and written form Possess strong customer service qualities Works in a safe and responsible manner Available to work flexible hours Evening and weekend availability is strongly encouraged Must be available to be scheduled anytime Physical Requirements (Seldom: Not Daily, Rare: 0-5% of shift, Occasional: 6-33% of shift, Frequent: 34-66% of shift, Constant: 66-100% of shift) Occasional lifting of up to 45 pounds Constant hand coordination, gripping Frequent computer and point of sale system use Frequent standing, bending Occasional walking, squatting Learn more about our story and culture: Who We Are | Why Work With Us Total Rewards We offer a Total Rewards package designed to support teammates at work and in life. Depending on role and eligibility, teammates may receive health and dental benefits, retirement and savings programs including an Employee Share Ownership Plan, a 10% in-store discount at participating banners, virtual healthcare and an Employee and Family Assistance Program, learning and development opportunities, parental leave top-up, and paid vacation. Sobeys is committed to providing a compensation structure that is flexible, equitable and competitive in the market to enable performance and growth. To learn more about this opportunity including the expected range of compensation in accordance with Pay Transparency Legislation where required please click the “I’m interested” or "Apply" button above. Individual compensation is determined based on qualifications, experience, and internal equity within the range provided. Additional Information External websites may share our organization's job postings which includes compensation information based on similar roles and market benchmarks. These figures are provided for general comparison purposes only and are not issued or verified by our organization. We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company. Hiring decisions are made by our Hiring Teams. Sobeys is committed to creating accessible and inclusive hiring processes. We will work with applicants requesting accommodation at any stage of the recruitment process. Please note: Successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process. Documentation will be assessed by the employer prior to commencement of work.

What you’ll do

The Coffee Bar Operator is responsible for providing personalized customer service, preparing specialty beverages, and managing daily department operations including inventory and staff scheduling. They must ensure the department meets company standards for cleanliness, presentation, and profitability while upholding all safety and operational policies.

Requirements

Candidates should have previous barista or management experience and a high school diploma. The role requires the ability to work in a fast-paced environment, possess strong communication skills, and maintain flexible availability for shifts.

Benefits

• Health benefits • Dental benefits • Retirement and savings programs • Employee Share Ownership Plan • 10% in-store discount • Virtual healthcare • Employee and Family Assistance Program • Learning and development opportunities • Parental leave top-up • Paid vacation

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• Inventory Control · Preferred
• Safety Compliance · Preferred
• Cash handling · Preferred
• Communication · Preferred
• scheduling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Barista skills
• Inventory control
• Pricing
• Merchandising
• Staff supervision
• Scheduling
• Cash handling
• Beverage preparation
• Communication
• Teamwork
• Time management
• Safety compliance
• Virtual Health
• Self-Motivation
• Quick Learning
• Management
• Cash Register
• Cleanliness
• Customer Service
• Personalized Service
• Leadership
• Inventory Control
• Point Of Sale
• Writing Systems
• Team Oriented
• Coordinating
• Greeting Customers

Job areas

• Retail
• Food & Beverage
• Customer Service & Support
• Management & Leadership
• Coffee Manager
• Butcher / Meat Cutter
• Butchers, Fishmongers and Related Food Preparers
• Butchers and Meat Cutters