Lead Supervisor Front End

Requisition ID: 195787 Career Group: Store Management Job Category: Retail - Front End Travel Requirements: 0 - 10%Job Type: Full-Time Country: Canada (CA) Province: Alberta City: Edmonton Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact. Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families. A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family. Ready to Make an impact? The Front End Lead Supervisor will ensure superior customer service experience by coaching and developing a friendly, well-trained staff. Actively contributes to an environment of employee and customer engagement. Here’s where you’ll be focusing: • Manage direct reports including: selection, orientation, training and development, performance management, succession planning and compensation • Provide customer service to meet customer needs • Responsible for scheduling of front end, and filling shifts • Supervise and give direction to all front end staff • Perform closing duties and cash up • Perform cash pick-ups • Perform till audits • Perform till overrides • Conduct item price checks • Adhere to and implement all applicable company standards • Perform administrative duties as required What you have to offer: • Above average communication skills (both oral and written) • Basic math skills • Good work ethic and ability to multi task Education • High School Diploma • Minimum of 12 months experience IGA and its franchise partners offer teammates competitive compensation packages that will vary by role, location and store ownership. Some websites share job opportunities and may provide salary estimates for general comparison, but these numbers are not provided by or monitored for accuracy by the store owner/operator. We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure the selected candidate is paid fairly and competitively. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process. We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process. We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company, these decisions are made by our Hiring Teams. Please note: successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process. Documentation will be assessed by the employer prior to commencement of work.

The Lead Supervisor manages front-end staff through selection, training, and performance management to ensure superior customer service. Key duties include scheduling, performing cash audits, and overseeing daily closing operations.

Candidates must possess a high school diploma and a minimum of 12 months of relevant experience. Strong communication skills, basic math proficiency, and a solid work ethic are required.

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Staff Coaching
• Performance Management
• Scheduling
• Cash Handling
• Customer Service
• Communication Skills
• Basic Math
• Multi-tasking
• Succession Planning
• Training and Development
• Price Checks
• Strong Work Ethic
• Administrative Functions
• Auditing
• Management
• Communication
• Customer Engagement
• Training And Development
• General Mathematics
• Multitasking
• Coaching

• Retail
• Management & Leadership
• Customer Service & Support
• Food & Beverage
• Front End Supervisor
• Front End Developer
• Web and Multimedia Developers
• Web Developers

Minimum education

High school

Minimum experience

2+ years

Apply by

Aug 9, 2026

Posting language

English

Working hours

40 hours per week