Sales Coordinator

Job summary

The Sales Coordinator supports daily sales, marketing, and event operations by managing client communications, reporting, and administrative tasks. They also assist in executing promotional campaigns and collaborating with internal departments to ensure brand standards and guest satisfaction.

Job details

We’re People People. Are you? We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast 🚀). With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be. But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting). What this role is all about At Sonesta, our Sales & Marketing teams help bring the brand to life — building relationships, driving revenue, and creating excitement around our hotels, restaurants, meetings, and guest experiences. As the Sales & Marketing Coordinator, you’ll support the day-to-day coordination of sales, marketing, events, and commercial activities that help keep the hotel connected, visible, and growing. This role is perfect for someone who’s organized, creative, detail-oriented, and excited to grow their career in hospitality sales and marketing. You’ll support client communication, marketing initiatives, social content, reporting, events, sales coordination, and administrative operations across the commercial team. If you’re energetic, collaborative, and passionate about hospitality, branding, and relationship-building — we’d love to meet you. What you’ll be doing Support daily sales and marketing operations including administrative coordination, client communication, reporting, and event support. Assist with business transient, group, catering, and corporate sales activities including proposals, contracts, site tours, and lead management. Coordinate marketing initiatives, promotional campaigns, social media support, email marketing, and hotel collateral updates. Maintain CRM systems, account records, sales activity tracking, pipeline updates, and revenue reporting accurately and efficiently. Support the planning and execution of hotel events, networking opportunities, client meetings, trade shows, and community partnerships. Assist with creating presentations, sales materials, marketing content, and client-facing communications aligned with brand standards. Partner closely with Revenue Management, Catering, Operations, and hotel leadership teams to support commercial initiatives and guest experiences. Monitor online listings, hotel promotions, local marketing opportunities, and brand visibility efforts. Respond to client inquiries, coordinate follow-up communication, and help support exceptional customer service throughout the sales process. Maintain organization of sales files, contracts, marketing assets, calendars, and operational systems. Help foster a collaborative, energetic, and guest-focused culture aligned with Sonesta’s People People philosophy. Any other duties as assigned. What great looks like Previous hospitality, hotel, sales, marketing, events, administrative, or customer service experience preferred. Strong communication, organizational, and interpersonal skills with a professional and positive attitude. Ability to multitask and manage multiple projects in a fast-paced hospitality environment. Experience using Microsoft Office, CRM systems, social media platforms, and marketing tools preferred. Strong attention to detail with excellent administrative and coordination skills. Creative mindset with an interest in branding, marketing, hospitality trends, and guest engagement. Ability to work collaboratively across departments and support both operational and commercial teams. Strong written communication and presentation skills preferred. Flexible availability including occasional evenings, weekends, networking events, and hotel functions as needed. A passion for hospitality, relationship-building, teamwork, marketing, and creating exceptional guest experiences. Anticipated Pay Range & Additional Job Information 21.55 - 23.55/hr - Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills and job specific experience/overall experience. How we reward you At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between. Here’s a snapshot of what we offer: Salaried FTE Benefits Food and Beverage Discount RRSP Match Drycleaning Competitive Medical and dental benefits Competitive Extended health care coverage Various employee perks and benefits Tuition reimbursement Employee Assistance Program Competitive Short- and Long-term disability program Paid vacation Paid sick days Employee discounted hotel rate- for all Brands within the company Unionized FTE Benefits Food and Beverage Discount RRSP Match Tool and shoe reimbursement Competitive Medical and dental benefits Competitive Extended health care coverage Various employee perks and benefits Tuition reimbursement Employee Assistance Program Competitive Short term disability program Paid vacation Paid sick days Employee discounted hotel rate- for all Brands within the company Unionized PTE Benefits Food and Beverage Discount Employee discounted hotel rate Tool and shoe reimbursement Various employee perks and benefits Employee Assistance Program Our Commitment to You Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Before You Apply To be considered, please complete the full application in addition to submitting your resume. Incomplete applications will not be reviewed.

What you’ll do

The Sales Coordinator supports daily sales, marketing, and event operations by managing client communications, reporting, and administrative tasks. They also assist in executing promotional campaigns and collaborating with internal departments to ensure brand standards and guest satisfaction.

Requirements

Candidates should have previous experience in hospitality, sales, marketing, or customer service along with strong organizational and communication skills. Proficiency in Microsoft Office and CRM systems is preferred, as is the ability to work in a fast-paced environment.

Benefits

• Food and beverage discount
• RRSP match
• Drycleaning
• Medical and dental benefits
• Extended health care coverage
• Tuition reimbursement
• Employee assistance program
• Short-term disability program
• Long-term disability program
• Paid vacation
• Paid sick days
• Employee discounted hotel rate
• Tool and shoe reimbursement

Listed skills

• Customer service · Preferred
• Collaboration · Preferred
• CRM Management · Preferred
• Multitasking · Preferred
• Microsoft Office · Preferred
• Relationship Building · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales coordination
• Marketing support
• Event planning
• Client communication
• CRM management
• Administrative operations
• Social media management
• Email marketing
• Revenue reporting
• Customer service
• Relationship building
• Multitasking
• Microsoft Office
• Presentation skills
• Collaboration
• Promotional Campaigns
• Energetic
• Positivity
• Sales Records
• Planning
• Customer Relationship Management
• Customer Service
• Communication
• Email Marketing
• Employee Assistance Programs
• Sales
• Leadership
• Marketing
• Interpersonal Communications
• Lead Management
• Marketing Operations
• Operations
• Presentations
• Relationship Building
• Revenue Management
• Sales Process
• Social Media
• Writing
• Coordinating
• Branding
• Teamwork
• Detail Oriented

Job areas

• Hospitality
• Sales
• Marketing
• Administrative
• Customer Service & Support
• Sales Coordinator
• Clerical Support Workers Not Elsewhere Classified
• Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel

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