INSIDE SALES REPRESENTATIVE

JOB DETAILS EDUCATION College certificate in sales and or administration or equivalent experience EMPLOYMENT STATUS Permanent WORK LOCATION 60 Sovereign Court, Woodbridge WORK SCHEDULE Monday through Friday, 8 a.m. to 5 p.m. YEARS OF EXPERIENCE 1 to 3 years RATE Annual - To be discussed based on experience START DATE As soon as possible WHAT WE HAVE TO OFFER 💊 Flexible benefit plan 💰 Competitive pension plan 🩺 Telemedicine service 🎄 Paid time off during the holidays 🍵 Friendly work environment 💃🏼 Profit-sharing 🏡 Work-life balance 🌎 8 hours of paid community volunteer time per year Reporting to the Director of Sales, the Inside Sales Representative provides excellent service to internal and external customers, supports the sales team, processes orders and payments, and maintains accurate data in our ERP and CRM systems. The role also provides customer service backup as needed and develops relationships with small and medium-sized customers by promoting SOPREMA products and services. THE CHALLENGES WE HAVE FOR YOU Answering various incoming calls from clients; Entering orders into the system; Prioritizing and following up orders (deliveries and returns); Working proactively and constantly looking for solutions; Working closely with Sales representatives; Communicating information within the representative’s domain; Participating in electronic filing and archiving; Engaging with our CRM software to share information in a timely manner and participate in data excellence. Occasional outside customer visits (sales and architectural) to continually develop themselves within the role Performing any other related duties as assigned. THE SKILLS WE ARE LOOKING FOR Your Education : College certificate in sales and or administration or equivalent experience 1 to 3 years of experience relevant to the field of employment will be considered Your knowledge : Good command of computer tools (Office Suite, Excel, Word, Salesforce ...); Bilingual (English – French), an asset but not mandatory Your skills and attitude : Excellent customer service skills; Excellent written and oral communication skills; Attention to Detail; Dynamism, organization and management of priorities; Appreciate teamwork; Open-mindedness, adaptability.

The Inside Sales Representative provides service to customers, supports the sales team, and processes orders and payments. They also maintain accurate data in ERP and CRM systems while developing relationships with small and medium-sized customers.

Candidates should have a college certificate in sales or administration and 1 to 3 years of relevant experience. Proficiency in computer tools like the Office Suite and CRM software is required.

• Flexible benefit plan • Competitive pension plan • Telemedicine service • Paid time off during the holidays • Friendly work environment • Profit-sharing • Work-life balance • Paid community volunteer time

• Customer servicePreferred
• TeamworkPreferred
• OrganizationPreferred
• Attention to detailPreferred
• Microsoft ExcelPreferred
• Data entryPreferred
• Microsoft WordPreferred

Identified from the job description. Confirm important requirements above.

• Customer service
• Order processing
• Data entry
• Sales support
• CRM software
• ERP systems
• Communication skills
• Attention to detail
• Organization
• Teamwork
• Adaptability
• Microsoft Office Suite
• Excel
• Word
• Salesforce
• Inside Sales
• Team Processes
• Order Entry
• Customer Relationship Management (CRM) Software
• Time Off Management
• Microsoft Excel
• Multilingualism
• Customer Relationship Management
• Management
• Customer Service
• Communication
• English Language
• Enterprise Resource Planning
• Sales
• French Language
• Microsoft Office
• Telehealth
• Verbal Communication Skills
• Filing
• Detail Oriented

• Sales
• Customer Service & Support
• Administrative
• Inside Sales Representative
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products

Minimum education

Professional degree

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week