SalesForce Business Systems Analyst

Toronto, ON
Hybrid
Posted Oct 17, 2026
1 position

$50–$55 / hour

Opens LinkedIn

Employment type: Contract
Experience level: Lead · 10+ years
Minimum education: Bachelor’s degree
Posting language: English
Working hours: 40 hours per week
Office presence: 2 days per week
Seniority: Mid-Senior level
Application method: Apply on LinkedIn (LinkedIn sign-in required)

Job summary

Gather and translate business requirements into user stories, functional specifications, process flows, and acceptance criteria for scalable Salesforce solutions. Collaborate with stakeholders and delivery teams throughout Agile implementation, including backlog refinement, sprint planning, UAT, defect analysis, and production implementation.

Job details

Salesforce BSA* Toronto, ON Hybrid (2 days per week in-person at Toronto office) Skills: Business Analysis~Agile Way of Working~Salesforce Job Description: 10+ years of overall IT experience, with strong experience as a Salesforce Business Analyst in enterprise-scale implementations. Strong Salesforce development background, with the ability to bridge business requirements and technical solution design. Hands-on experience with Salesforce Lightning, Aura Components, and Apex development and customization. Strong experience in requirements gathering, business analysis, user stories, functional specifications, process flows, and acceptance criteria. Work closely with business stakeholders, product owners, architects, developers, and QA teams to translate business needs into scalable Salesforce solutions. Strong understanding of Salesforce configuration, customization, data models, workflows, integrations, and application architecture. Experience with Agile/Scrum delivery, including backlog refinement, sprint planning, UAT support, defect analysis, and production implementation. Experience with Salesforce Financial Services Cloud (FSC) and/or banking and financial services domain. Top 3 Required Skills: Salesforce Business Analysis with strong requirements gathering, user stories, functional specifications, and stakeholder management experience. Salesforce Development Background with hands-on experience in Lightning, Aura Components, and Apex along with Salesforce Financial Services Cloud (FSC) experience. 10+ years of IT/Salesforce experience, with the ability to bridge business requirements and technical solution design. Top 3 Preferred Skills: Banking / Financial Services domain experience. Agile/Scrum delivery experience, including backlog refinement, UAT, defect analysis, and production implementation. Salesforce Certifications Education Requirements: Bachelors or Master's in Computer Applications or Engineering

What you’ll do

Requirements

Requires 10+ years of IT experience, including enterprise Salesforce business analysis and hands-on experience with Lightning, Aura Components, and Apex. Candidates should have strong requirements and stakeholder management skills, Agile/Scrum delivery experience, and Salesforce Financial Services Cloud or banking and financial services experience; a bachelor's or master's degree in computer applications or engineering is required.