FOOD SERVICE MANAGER

Home: West Park Health Centre Location: St. Catharines, Ontario Position: Food Service Manager Salary Range: $30.00-$32.00 Per Hour Status: Permanent Part-Time, Vacancy Southbridge Care Homes provides exceptional acquisition, management, and redevelopment services for long-term care homes and retirement communities across Ontario. Our mission is to maintain a best-in-class portfolio that consistently delivers excellence in care and services while ensuring economic sustainability Job Purpose: Provides overall leadership and direction for the Food Service Department. Ensures that residents receive safe, nutritious, and high-quality meals that meet individual dietary needs while promoting a positive dining experience. This position ensures compliance with regulatory standards, organizational policies, and best practices to support the health, well-being, and satisfaction of residents. Reporting to: Executive Director Direct Reports: Food Service Supervisor, Cooks, Dietary Aide Key Responsibilities: Plan, organize and provide high-quality dietary services for residents of the facility. Apply continuous quality improvement principles, best practices, and standardization to workflow, performance, production, and changes to service and dietary requirements to meet legislative requirements. Select, supervise and motivate dietary staff; ensure dietary staff works as a team, ensure a high level of productivity and better use of staff capabilities. Ensure the environment of all food preparation and storage areas meets Public Health requirements. Maintain all records in accordance with policies, procedures, and legislative requirements, including the implementation and posting of all regular and therapeutic menus. Liaise and consult with residents, families, team members, government officials, and professionals in relation to resident care needs and department activities Participate in the budgeting process; be accountable for the departmental budget and food costs. Knowledge and Skills Required: Current membership with the Canadian Society of Nutritional Management (C.S.N.M.) or the College of Dietitians of Ontario required Minimum 2 years dietary management experience in a long-term care setting. Strong leadership skills to direct the work of employees. Superb organizational, time management, and multi-tasking skills. Experience managing employees within a unionized setting. Knowledge of Occupational Health & Safety practices, principles, and legislation. Excellent oral and written communication skills are essential. Customer-focused with a high emphasis on building and maintaining relationships with clients. Working Conditions This position involves both office-based work and active presence in all areas of nutrition and food service operations within the home. Worked hours are aligned to meet the operational requirements of the home. The employee must be able to manage multiple tasks and deadlines in a fast-paced, team-oriented setting. Interacts daily with residents, staff, and visitors, requiring professionalism, patience, and strong communication skills. At all times must follow infection control, food safety, and occupational health and safety standards.

The Food Service Manager provides leadership for the department, ensuring residents receive safe, nutritious, and high-quality meals. They are responsible for managing staff, overseeing budgets, and maintaining compliance with regulatory standards and public health requirements.

Candidates must hold a current membership with the Canadian Society of Nutritional Management or the College of Dietitians of Ontario. A minimum of 2 years of dietary management experience in a long-term care setting is required.

• Time managementPreferred
• LeadershipPreferred
• Food safetyPreferred
• CommunicationPreferred

Identified from the job description. Confirm important requirements above.

• Dietary management
• Leadership
• Budgeting
• Regulatory compliance
• Menu planning
• Staff supervision
• Food safety
• Quality improvement
• Time management
• Multi-tasking
• Communication
• Relationship building
• Occupational health and safety
• Patience
• Professionalism
• Workflow Management
• Management
• Customer Service
• Food Services
• Continuous Quality Improvement (CQI)
• Occupational Safety And Health
• Food Safety And Sanitation
• Food Preparation
• Infection Control
• Long-Term Care
• Multitasking
• Operations
• Time Management
• Team Oriented

• Healthcare
• Management & Leadership
• Food & Beverage
• Social Services
• Food Service Manager
• Restaurant / Food Service Manager
• Restaurant Managers
• Food Service Managers

Minimum education

Professional degree

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week