Academic & Operations Associate

Job summary

The Academic & Operations Associate provides executive administrative support to school leadership and manages front-line reception duties for the campus. This role also coordinates student supervision, manages teacher coverage, and supports school-wide reporting and examination processes.

Job details

Southpointe Academy is a leading edge International Baccalaureate (IB) Continuum School surrounded by the ocean, beaches and natural beauty of South Delta. As a co-educational, secular day school serving over 745 students from Kindergarten to Grade 12, Southpointe is known for its strong sense of community, collaborative culture, and commitment to professional development. The school fosters caring relationships with students and develops young people of character who make a positive difference in the world. Southpointe takes immense pride in its world-class educational offerings. The International Baccalaureate Primary Years (Grades K-5), Middle Years (Grades 6-10), and Diploma (Grades 11-12) Programmes are globally recognized for their excellence, rigour and educational impact. These distinguished programmes are complemented by state-of-the-art facilities and purpose-built amenities, ensuring an innovative environment for learning. Southpointe is on track to complete its cutting-edge Expansion Campus, a 75,000-square-foot addition that seamlessly integrates with the school’s existing facilities. This significant achievement reflects the school’s ongoing growth and enduring commitment to providing an exceptional, future-focused learning environment for all members of the community. The Academic & Operations Assistant serves as a key front-line operational role supporting the daily function of the new campus. This position is responsible for maintaining a welcoming, organized, responsive, and professional reception environment while supporting the operational coordination demands of a significantly larger and more complex school facility. As an important point of contact for students, parents, staff, visitors, contractors, and external community users, this role requires strong judgment, accuracy, organization, discretion, communication skills, and the ability to independently manage multiple competing priorities in a fast-paced environment. The position supports expanded campus operations, including increased student enrollment, a broader age range of students, increased staff support needs, food service coordination, room scheduling, external rentals, and high daily visitor traffic. Role and Responsibilities: Serve as an exceptional ambassador for Southpointe Academy, consistently representing the school's mission, values, and culture with professionalism, integrity, and pride. Provide executive administrative support to the Senior School Principal, as well as to the Assistant Principal, Vice Principal, teachers and counselors as requested by the Principal; Coordinate comprehensive student supervision coverage one day each week and during absences of the Teacher on Call Manager; Arrange coverage for absent teachers, ensuring all student supervision requirements are met; Support the issue of Middle and Senior School report cards throughout the year by monitoring entries and revising comments; Provide support for Middle and Senior School examinations through organising invigilation, and invigilating where needed; Please refer to the attached Job Description for complete information regarding the position, including the role, responsibilities, qualifications, and requirements. Essential Qualifications or Experience: Post-secondary education in Office Administration, Business Administration, Education Administration, or a related field, or an equivalent combination of education and experience. Minimum of three years' experience in an administrative, executive support, or school office environment. Demonstrated ability to manage multiple competing priorities with exceptional organization, accuracy, and attention to detail in a fast-paced environment. Excellent interpersonal, customer service, verbal, and written communication skills, with the ability to build positive relationships with students, families, staff, and visitors. Proven ability to maintain confidentiality, exercise sound judgment, and work independently while contributing effectively as part of a collaborative team. Occupational First Aid Level 2 certification (or willingness to obtain upon hire) and the ability to successfully complete a Criminal Record Check with Vulnerable Sector Screening. Salary and Benefits: $36.76 Comprehensive health and dental plan, and other extended benefits; RRSP contributions; Staff wellness program; Subsidised school lunch programme. Hours of Work: Monday - Thursday, 7:45 am to 3:45 pm. Friday, 6:45 am to 3:45 pm (one hour overtime). Year-round position Availability to respond to time-sensitive or emergent school matters outside of regular working hours on an occasional basis, as required. Application instructions: Please submit your application with the following supporting documents via this link: Cover Letter; Resume Please see our website for additional opportunities. Applicants must be legally entitled to work in Canada or be in the process of obtaining the appropriate visa(s). Southpointe Academy encourages applications from suitably qualified candidates with diverse backgrounds. We value each community member’s identity, perspective and well-being, and embrace our differences as a sign of strength. We believe in diversity, equity and inclusion and are committed to equal employment opportunities.

What you’ll do

The Academic & Operations Associate provides executive administrative support to school leadership and manages front-line reception duties for the campus. This role also coordinates student supervision, manages teacher coverage, and supports school-wide reporting and examination processes.

Requirements

Candidates must possess post-secondary education in administration or a related field and at least three years of relevant experience. Proficiency in managing competing priorities, strong communication skills, and the ability to obtain a Criminal Record Check are required.

Benefits

• Health plan • Dental plan • Extended benefits • RRSP contributions • Staff wellness program • Subsidised school lunch programme

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• Organization · Preferred
• Administrative Support · Preferred
• interpersonal skills · Preferred
• Attention to detail · Preferred
• record keeping · Preferred
• Data entry · Preferred
• Communication Skills · Preferred
• scheduling · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Administrative support
• Executive support
• Customer service
• Communication skills
• Organization
• Attention to detail
• Judgment
• Discretion
• Conflict resolution
• Scheduling
• Record keeping
• Interpersonal skills
• Problem solving
• Time management
• Data entry
• Administrative Support
• Educational Administration
• Office Administration
• Professionalism
• First Aid
• Business Administration
• Customer Service
• Communication
• Confidentiality
• Food Services
• Executive Information Systems
• Higher Education
• Innovation
• Operations
• Coordinating
• Detail Oriented

Job areas

• Administrative
• Education
• Management & Leadership
• Academic Operations Manager
• Scheduler / Operations Coordinator
• Stock Clerks
• Production, Planning, and Expediting Clerks