Client Support Specialist – Work From Home
Assist members by explaining benefit programs in plain language and guiding them through plan selection. Maintain accurate records, follow up with clients, and stay updated on program changes to ensure professional service.
- Remote
- Surrey, British Columbia, Canada
- Posted Jul 21, 2026
- Apply by Aug 20, 2026
- 1 position
Job summary
Help people make confident choices about their benefits while building a career with real growth. We’re expanding our remote team and adding driven professionals who communicate clearly, care about service, and thrive with coaching and mentorship. Your impact Speak with members who’ve asked for information on benefit programs Translate options into plain language and guide them step by step Assess individual needs and match them to the right plans Keep records accurate, follow up promptly, and close the loop Stay up to date on program changes and available offerings Make every interaction positive, professional, and clear You bring Customer service or sales experience is helpful, not required Excellent communication and people skills Ability to build trust and rapport quickly Strong organization, reliability, and priority management A positive, team-first attitude Coachability and a growth mindset We provide Full training and ongoing mentorship Weekly pay Performance-based bonuses Residual income opportunities Flexible, fully remote work Company travel incentives Clear paths for long-term advancement Powered by JazzHR RNpy60Mx5G
What you’ll do
Assist members by explaining benefit programs in plain language and guiding them through plan selection. Maintain accurate records, follow up with clients, and stay updated on program changes to ensure professional service.
Requirements
Candidates should possess excellent communication skills and the ability to build trust quickly with clients. While customer service or sales experience is helpful, a positive attitude and coachability are essential.
Benefits
• Full training • Ongoing mentorship • Weekly pay • Performance-based bonuses • Residual income opportunities • Flexible, fully remote work • Company travel incentives • Clear paths for long-term advancement
Listed skills
- Customer servicePreferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Customer Service
- Sales
- Communication Skills
- People Skills
- Relationship Building
- Organization
- Reliability
- Priority Management
- Teamwork
- Coachability
- Growth Mindset
Job areas
- Customer Service & Support
- Sales
Additional details
- Minimum experience
- 0+ years
- Apply by
- Aug 20, 2026
- Posting language
- English
- Working hours
- 40 hours per week
- Location requirements
- Country, Surrey, British Columbia, Canada
- Seniority
- Internship
- Application method
- Direct apply is available