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American Income Life Insurance Company

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American Income Life Insurance Company provides supplemental insurance benefits to working families through partnerships with unions and associations, boasting over $3 billion in assets and strong financial ratings.

Waco, TX

Insurance
5,001+ people

About

American Income Life is a major provider of supplemental insurance benefits to working families through relationships established with labor unions, credit unions, and associations. The Company was founded with just $25,000 in borrowed capital more than 50 years ago by entrepreneur and philanthropist Bernard Rapoport. American Income Life is licensed in 49 states, the District of Columbia, Canada, and is registered to carry on business in New Zealand. AIL also has a wholly-owned subsidiary: National Income Life Insurance Company, licensed in the state of New York. American Income Life, along with our New York subsidiary National Income Life, has combined assets of more than $3 billion with more than $46.6 billion of life insurance in force in 2014. (as of 4/15) A.M. Best, one of the country's oldest and most respected insurance ratings companies, has rated American Income Life as A (Excellent) for Financial Strength (as of 10/24). American Income Life Insurance Company has a long history and rich tradition of partnering with the working family community: through national and local leaders, advocating for key issues and campaigns, and investing in a public agenda that reflects the core values of importance to all working people. If you are interested in a career where your opportunities are truly unlimited, please visit www.ailcareers.com.

Open positions

Work-From-Home Specialist

Remote · Denver, Colorado, United States

The specialist will engage with prospective clients using company-provided leads to schedule virtual appointments and explain insurance products. They are responsible for reviewing customer needs and providing ongoing support to help clients make informed financial protection decisions.

Work From Home - CSR - Great Benefits

Remote · Vancouver, British Columbia, Canada

The role involves providing customer support within a professional, team-oriented environment. Responsibilities include managing multiple tasks effectively in a fast-paced setting while utilizing provided training and mentorship.

Customer Service & Sales- Remote - No Experience Required

Remote · Ottawa, Ontario, Canada

The Benefits Representative connects with clients to explain available supplemental benefit programs and coverage options. They are responsible for reviewing client needs, answering questions, and maintaining accurate client records.

Customer Service Trainee - Work From Home

Remote · Barrie, Ontario, Canada

You will connect with union members to explain their available benefit programs and address their individual questions. Responsibilities include conducting virtual appointments, completing electronic documentation, and maintaining accurate member records.

Work From Home - CSR - Great Benefits

Remote · Vancouver, British Columbia, Canada

The Customer Service Representative will provide support to families while working within a team-oriented environment. Responsibilities include managing multiple tasks, prioritizing responsibilities, and maintaining a professional attitude in a fast-paced setting.

Customer Service Representative (Remote)

Remote · Vaughan, Ontario, Canada

The representative will communicate with clients to provide support and build long-term professional relationships. They are expected to collaborate effectively within a remote team environment while managing daily priorities.

Customer Service Representative - Remote - No Experience Required

Remote · Saskatoon, Saskatchewan, Canada

The representative will serve individuals and families by providing professional support and building long-term client relationships. They will contribute to a team environment while working independently to meet organizational goals.

Customer Service & Sales- Remote - No Experience Required

Remote · Ottawa, Ontario, Canada

You will work directly with clients to explain benefit programs, answer questions, and identify suitable coverage options. Additionally, you will maintain accurate client records and build long-term relationships through consistent follow-up.

Entry Level Customer Service | No Experience Required

Remote · Canada, United States

You will support union members by explaining benefit programs and guiding them through their coverage options via phone or virtual appointments. Additionally, you will be responsible for completing digital applications accurately and maintaining compliance with company standards.

Benefits Specialist - No Experience Required - Remote

Remote · Canada, United States

You will connect with union members to explain benefit programs and guide them through the application process. This involves scheduling virtual appointments and maintaining high standards for service and compliance.

Customer Experience Associate Remote | No Experience Required

Remote · Barrie, Ontario, Canada

The associate will conduct virtual and phone appointments to identify member needs and guide them through necessary processes. Responsibilities include assisting with digital paperwork, maintaining accurate records, and handling follow-up communications.

Customer Experience Associate Remote | No Experience Required

Remote · Barrie, Ontario, Canada

The associate will connect with members through virtual and phone appointments to identify their needs and provide relevant information. They are also responsible for assisting with digital paperwork, maintaining accurate records, and ensuring a smooth member experience.

Financial Solutions Associate

Remote · Denver, Colorado, United States

The associate will conduct virtual consultations to help clients identify their insurance needs and coverage goals. They are responsible for managing warm leads, providing professional follow-up, and building long-term client relationships.

Benefits Specialist Agent | Work From Home

Remote · Brampton, Ontario, Canada

The role involves providing members with personalized benefit education and guidance through virtual appointments. You will also be responsible for maintaining accurate client records, completing digital documentation, and assisting team members as you develop leadership skills.

Customer Service Rep / Work From Home

Remote · Moncton, New Brunswick, Canada

You will conduct virtual appointments to guide members through benefit programs and assist with digital documentation. Additionally, you will maintain accurate client records and provide consistent, professional service throughout the member experience.

Entry Level Training Associate | Work From Home

Remote · Prince Albert, Saskatchewan, Canada

The role involves connecting with individuals to explain supplemental benefit programs and conducting virtual appointments to assist members. Responsibilities also include managing client records, completing documentation, and participating in ongoing professional development.

Appointment Setter Agent (Remote)

Remote · Winnipeg, Manitoba, Canada

The agent is responsible for contacting individuals to coordinate and schedule virtual appointments while providing necessary information and support. They must also manage appointment confirmations, answer general inquiries, and maintain accurate client records.

Entry Level Customer Service (WFH)

Remote · Canada, United States

The role involves managing client communication, scheduling virtual appointments, and educating members on benefit programs. Responsibilities also include maintaining accurate digital records and collaborating with team members to achieve objectives.

Entry Level - Customer Service

Remote · Surrey, British Columbia, Canada

Assist clients in understanding benefit options by providing personalized guidance and clear explanations. Maintain strong client relationships through timely follow-ups and professional support.