Leadership Development Associate | Flexible Schedule

Job summary

The associate will connect with members of unions and associations to explain supplemental benefit options. They will guide families through the process of understanding and selecting appropriate benefit plans.

Job details

About Us For more than 60 years, we’ve worked with over 40,000 unions, associations, and member-based organizations across North America, supporting professionals such as teachers, firefighters, veterans, nurses, and their families. Because traditional workplace benefits can change or end when someone leaves their employer or retires, our focus is on helping families understand the supplemental benefit options available through their participating organizations. We connect with members who have requested information, explain their options clearly, and guide them through the process. With a fully virtual operation, our team can now serve members and recruit talented professionals across the country. Recognition & Financial Strength Recognized by Forbes among its happiest workplace rankings Part of a Fortune 500 organization A+ (Superior) financial strength rating from AM Best What We Provide Weekly compensation with additional performance-based bonuses Long-term advancement and leadership opportunities Flexible scheduling and a collaborative team environment Residual income opportunities and health benefit options Comprehensive training and personalized mentorship Performance-based travel incentives and company trips 100% remote, work-from-home environment Ongoing professional development and support Qualifications Strong verbal and written communication skills Excellent organization and time-management abilities High school diploma or equivalent required Post-secondary education is an asset but not required Customer service, retail, or other client-facing experience is beneficial but not necessary Comfortable learning new systems and working in a virtual environment

What you’ll do

The associate will connect with members of unions and associations to explain supplemental benefit options. They will guide families through the process of understanding and selecting appropriate benefit plans.

Requirements

Candidates must possess strong verbal and written communication skills along with excellent time-management abilities. A high school diploma or equivalent is required, while post-secondary education and client-facing experience are considered assets.

Benefits

• Weekly compensation
• Performance-based bonuses
• Health benefit options
• Training
• Mentorship
• Travel incentives
• Company trips

Listed skills

• Time management · Preferred
• Customer service · Preferred
• written communication · Preferred
• Organization · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Verbal communication
• Written communication
• Organization
• Time-management
• Customer service
• Client-facing
• Virtual environment navigation
• Customer Service
• Communication
• Leadership
• Mentorship
• Time Management
• Virtual Environment

Job areas

• Customer Service & Support
• Sales
• Management & Leadership
• Administrative
• Leadership Development Associate
• Client Service Representative / Associate
• Inquiry Clerks
• Customer Service Representatives

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