Benefits Consultant - WFH - Flexible Schedule

Job summary

Assist members with benefit enrollment, eligibility verification, and documentation while managing customer inquiries. Evaluate individual needs to recommend appropriate coverage options and maintain accurate client records.

Job details

American Income Life is an established international insurance organization dedicated to providing financial protection to working families across the United States, Canada, and New Zealand. Through its subsidiary, National Income Life Insurance Company, the organization also serves families throughout New York. Since 1951, American Income Life has specialized in life, accident, and supplemental health insurance, supporting members of labor unions, credit unions, professional associations, and their families. Our approach focuses on building lasting relationships, understanding individual needs, and helping families make informed decisions about their financial security. Through convenient virtual appointments, representatives provide personalized guidance and ongoing support from the comfort of clients' homes. Key Responsibilities Assist members with benefit enrollment, eligibility verification, and required documentation Manage incoming customer inquiries and provide professional, timely assistance Respond to client questions regarding coverage, policies, and available benefit programs Coordinate appointments and follow up with individuals requesting additional information Evaluate individual needs and recommend appropriate coverage options using our Needs Analysis system Explain policy features, enrollment procedures, and available benefits clearly Collaborate with leadership and participate in ongoing training to stay informed about products, services, and company procedures Maintain accurate client records and deliver exceptional ongoing service What We Offer Fully Remote Position: Work from home Comprehensive Training: Step-by-step onboarding and continued mentorship Competitive Compensation: Performance-based earning potential Weekly Pay & Bonuses: Regular commission payments and additional incentives Career Advancement: Opportunities for leadership and professional growth Health Benefits: Eligibility for benefits after 90 days Work-Life Balance: Flexible work arrangements that support personal and professional goals Take the Next Step We are looking for motivated, reliable individuals who enjoy helping others and are eager to develop a rewarding career with opportunities for advancement. Apply today to explore a remote career opportunity with our growing team!

What you’ll do

Assist members with benefit enrollment, eligibility verification, and documentation while managing customer inquiries. Evaluate individual needs to recommend appropriate coverage options and maintain accurate client records.

Requirements

The role requires motivated and reliable individuals who are eager to develop a career in insurance. Candidates must be comfortable with virtual communication and participating in ongoing training.

Benefits

• Comprehensive training
• Mentorship
• Performance-based compensation
• Weekly pay
• Bonuses
• Career advancement
• Health benefits
• Flexible work arrangements

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• record keeping · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Benefit enrollment
• Eligibility verification
• Customer service
• Needs analysis
• Communication
• Record keeping
• Problem solving
• Time management
• Benefits Enrollment Processes
• Needs Assessment
• National Income
• Leadership
• Health Insurance
• Labor Unions
• Mentorship
• Customer Inquiries

Job areas

• Finance & Accounting
• Customer Service & Support
• Consulting
• Sales
• Benefits Consultant
• Compensation / Benefits Specialist
• Government Social Benefits Officials
• Compensation, Benefits, and Job Analysis Specialists

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