Benefits Agent - No Experience Required - Remote

Job summary

Assist members with understanding and enrolling in benefit programs through virtual consultations. Maintain accurate client records and provide ongoing support to ensure client needs are met.

Job details

For more than 70 years, American Income Life has helped individuals and families protect what matters most through reliable life, accident, and supplemental health insurance solutions. With operations throughout the United States, Canada, and New Zealand, along with its subsidiary National Income Life Insurance Company in New York, our organization has built a strong reputation for serving working families. We proudly support members of labor unions, credit unions, and professional associations by providing access to coverage designed around their individual needs. Our team focuses on delivering personalized service, building meaningful client relationships, and making the benefits enrollment process simple and convenient through virtual consultations. What You'll Be Doing As part of our remote team, you will assist members with understanding their available benefits, reviewing coverage options, and completing the enrollment process. Your daily responsibilities will include: Connect with members through scheduled phone and virtual appointments Answer questions about benefit programs, existing policies, and coverage eligibility Guide clients through enrollment forms and required documentation Review individual circumstances to identify suitable benefit solutions Explain available coverage options using our established Needs Analysis process Follow up with members to provide ongoing assistance and support Maintain organized and accurate client records Participate in team meetings, training sessions, and professional development What You Can Expect Work From Home: Fully remote position with flexible scheduling Weekly Earnings: Commission-based compensation with bonus opportunities Training Provided: Comprehensive onboarding and hands-on coaching Growth Opportunities: Advancement into leadership and management positions Ongoing Income: Potential to build residual commission earnings Health Benefits: Available to eligible team members after 90 days Team Support: Access to experienced mentors and supportive leadership Work-Life Flexibility: Structure your schedule around your professional and personal commitments Who We're Looking For We welcome applicants who are enthusiastic about working with people and interested in developing valuable communication and professional skills. Ideal candidates demonstrate: Strong verbal and written communication abilities A professional, dependable, and positive attitude Excellent organization and time-management skills Confidence using computers and virtual meeting platforms A willingness to learn and accept constructive feedback Self-motivation and the ability to work independently A genuine interest in helping individuals and families Previous insurance experience is not required. Training and ongoing guidance are provided. Start Your Career With Us Whether you're exploring a new professional direction or looking for an opportunity with greater flexibility and earning potential, our team offers the resources and support to help you grow. Apply today to learn more about joining our expanding remote team!

What you’ll do

Assist members with understanding and enrolling in benefit programs through virtual consultations. Maintain accurate client records and provide ongoing support to ensure client needs are met.

Requirements

Candidates should possess strong communication and organizational skills with a professional attitude. No previous insurance experience is required as comprehensive training is provided.

Benefits

• Health benefits
• Commission-based compensation
• Bonus opportunities
• Training provided
• Growth opportunities
• Residual commission earnings

Listed skills

• Communication · Preferred
• Time management · Preferred
• Organization · Preferred
• Customer service · Preferred
• interpersonal skills · Preferred
• Problem solving · Preferred
• Sales · Preferred
• Documentation · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Communication
• Time management
• Organization
• Customer service
• Virtual meeting platforms
• Computer literacy
• Interpersonal skills
• Problem solving
• Active listening
• Sales
• Documentation
• Constructive Feedback
• Benefits Enrollment Processes
• Positivity
• Willingness To Learn
• Self-Motivation
• Needs Assessment
• National Income
• Management
• Personalized Service
• Leadership
• Health Insurance
• Labor Unions
• Operations
• Coaching
• Time Management
• Writing
• Enthusiasm

Job areas

• Sales
• Customer Service & Support
• Finance & Accounting
• Benefits Agent
• Compensation / Benefits Specialist
• Government Social Benefits Officials
• Compensation, Benefits, and Job Analysis Specialists

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