Entry Level - Customer Service
Assist clients in understanding benefit options by providing personalized guidance and clear explanations. Maintain strong client relationships through timely follow-ups and professional support.
- Remote
- Surrey, British Columbia, Canada
- Posted Aug 19, 2026
- Apply by Nov 17, 2026
- 1 position
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Job summary
Build a Career That Makes a Difference Your career should be about more than simply earning an income. It should give you the opportunity to grow professionally, create flexibility in your life, and make a meaningful difference for others. We’re looking for motivated, people-focused individuals who are ready to learn, develop new skills, and build a rewarding career in a supportive environment where effort and performance are recognized. What You’ll Do Assist clients in understanding their available benefit options Listen to individual needs and provide clear, personalized guidance Explain programs and coverage in simple, easy-to-understand terms Answer questions and help clients navigate the process confidently Maintain communication through timely follow-ups and ongoing support Build strong relationships by providing dependable and professional service Training & Career Development Training from the start to help you learn the role and client process Ongoing coaching and mentorship from experienced team members Professional development focused on communication, client service, and leadership Performance-based advancement for individuals ready to take on greater responsibilities Long-term growth opportunities for those who demonstrate consistency and leadership potential What You Can Expect Meaningful work helping individuals and families better understand their benefits Remote work environment with greater scheduling flexibility Structured opportunities for advancement and professional development Performance recognition through bonuses, incentives, and travel opportunities Previous incentive destinations have included Dubai, Dublin, Ibiza, and Tulum Collaborative team environment focused on support, development, and shared success Who We’re Looking For You may be a great fit if you are: A confident and professional communicator Comfortable speaking with and assisting different types of people Organized and attentive to details Self-motivated and capable of working independently Reliable when it comes to appointments and follow-up Adaptable and willing to learn Goal-oriented and motivated by professional growth Comfortable contributing within a team environment If you’re looking for an opportunity where you can help people, develop valuable skills, and create room for long-term career growth, we encourage you to apply.
What you’ll do
Assist clients in understanding benefit options by providing personalized guidance and clear explanations. Maintain strong client relationships through timely follow-ups and professional support.
Requirements
Candidates should be confident, professional communicators who are organized and attentive to detail. The role requires individuals who are self-motivated, reliable, and eager to learn in a collaborative team environment.
Benefits
• Remote work environment • Professional development • Mentorship • Performance bonuses • Incentive travel opportunities
Listed skills
- Time managementPreferred
- Customer servicePreferred
- Problem solvingPreferred
- OrganizationPreferred
- Attention to detailPreferred
- CommunicationPreferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Customer service
- Communication
- Active listening
- Problem solving
- Relationship building
- Organization
- Attention to detail
- Time management
- Adaptability
- Interpersonal skills
- Willingness To Learn
- Self-Motivation
- Leadership
- Mentorship
- Coaching
- Scheduling
- Goal-Oriented
Job areas
- Customer Service & Support
- Sales
- Administrative
- Customer Service Representative
- Customer Service Representative (General)
- Inquiry Clerks
- Customer Service Representatives
Additional details
- Minimum experience
- 0+ years
- Apply by
- Nov 17, 2026
- Posting language
- English
- Working hours
- 40 hours per week
- Location requirements
- Country, CA
