Opens LinkedIn
- Employment type
- Full-time
- Experience level
- Mid-level · 2+ years
- Minimum education
- Bachelor’s degree
- Apply by
- Oct 19, 2026
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Entry level
Job summary
Develop and implement operational policies and business plans, supervise staff, conduct performance reviews, and negotiate facility use with clients. Plan and carry out marketing activities, oversee maintenance, address customer concerns, and assist guests with special needs.
Job details
Overview Languages English Education Bachelor's degree or equivalent experience Experience 2 years to less than 3 years On site Work must be completed at the physical location. There is no option to work remotely. Work setting Hotel, motel, resort Responsibilities Tasks Develop and implement policies and procedures for daily operations Supervise staff Conduct performance reviews Negotiate with clients for the use of facilities Prepare marketing plans Implement marketing activities Arrange for and oversee maintenance activities Address customers' complaints or concerns Assist clients/guests with special needs Develop and implement business plans Additional information Work conditions and physical capabilities Fast-paced environment Work under pressure Tight deadlines Attention to detail Combination of sitting, standing, walking Large workload Personal suitability Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Initiative Team player Benefits Financial benefits Group insurance benefits Other Benefits Other benefits
What you’ll do
Develop and implement operational policies and business plans, supervise staff, conduct performance reviews, and negotiate facility use with clients. Plan and carry out marketing activities, oversee maintenance, address customer concerns, and assist guests with special needs.
Requirements
Requires a bachelor's degree or equivalent experience and 2 to less than 3 years of experience. The role calls for strong communication and interpersonal skills, client focus, flexibility, initiative, and the ability to work in a fast-paced environment under pressure and tight deadlines.
Benefits
- Group Insurance Benefits
- Other Benefits
Listed skills
- Policy development · Preferred
- interpersonal communication · Preferred
- written communication · Preferred
- Teamwork · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Staff Supervision
- Performance Reviews
- Policy Development
- Client Negotiation
- Marketing Planning
- Maintenance Coordination
- Complaint Resolution
- Guest Assistance
- Business Planning
- Client Focus
- Interpersonal Communication
- Oral Communication
- Written Communication
- Flexibility
- Initiative
- Teamwork
Job areas
- Hospitality
- Management & Leadership
- Customer Service & Support
- Marketing
More jobs from Sparkling Hill Resort & Spa
Events Supervisor
- On-site
- Vernon, BC
- Posted Oct 17, 2026
Sous Chef – Gerni's Farmhouse
- On-site
- Vernon, BC
- Posted Oct 8, 2026
Line Cook – Gerni's Farmhouse
- On-site
- Vernon, BC
- Posted Oct 8, 2026
Line Cook
- On-site
- Vernon, BC
- Posted Oct 7, 2026
