Optician / Retail Partner Ownership - London Bostwick, London, ON

Job summary

The Retail Partner will establish and operate their own optical store, focusing on exceeding customer expectations through a remarkable end-to-end customer journey. This involves setting a benchmark for patient care and growing a loyal customer base by prioritizing the customer experience.

Job details

Retail Partner – Establish your optical store and make your mark on community eye health London, ON - London Bostwick Specsavers is the world’s largest, privately-owned optical retailer. Our journey began over 40 years ago in the UK, with visionary optometrists Doug and Mary Perkins. Today, we support over 2,600 healthcare businesses spanning 10 countries in our network, passionately caring for more than 42 million patients and customers worldwide. Closer to home, we now have 270 optical businesses across English speaking Canada, through a combination of freestanding stores and the newly launched concession stores. Our concession stores are the result of a strategic collaboration with Loblaws, aimed at building a nationwide optical network that delivers Canadians exceptional value, enhanced clinical care, and outstanding customer service. These new Specsavers businesses are integrated within existing brands of Loblaws grocery stores, offering customers and patients convenient access to comprehensive eye exams, prescription eyewear, contact lenses, and specialized eye care services. Start your own optical store All Specsavers partners have a dedicated support team to make the daunting aspects of ownership straight forward. As a Retail Partner, you can be a business owner without worrying about the little things so you can do what you love most – exceeding customer expectations through a remarkable customer journey, end-to-end. What are the benefits of becoming an owner? * Flexibility to steer your career and store with the support and resources of Specsavers. * Receive a guaranteed market-rate salary and earn 40% dividends from the Specsavers retail store. * An opportunity to set a benchmark for patient care and grow a loyal customer base by earning patient trust through the Specsavers customer journey, focusing on prioritizing the customer and not profit. * Receive comprehensive business support to help your business become successful in areas such as technology, marketing, clinical support, and accounting. * We use the latest clinical technology, rigorous testing, and extensive quality assurance processes to develop our lenses, and collaborate globally to provide a great range of frames, so that you can support your customers with a full range of top-quality products that you’re proud to offer. * Being part of a company that values the role of opticians by putting opticianry at the core of our business model along with optometry. Hear from retail partners You don’t have to just take our word for it. Hear what other partners had to say [https://www.youtube.com/embed/J82UwbJA5GQ?feature=oembed]. What we’re looking for You have a demonstrated history of creating exceptional customer experiences in your previous optical management role – bonus if you’re a licensed/registered optician or contact lens practitioner. You are excited to start your own business, passionate about advancing eyecare and developing a team, and committed to exceptional customer care. #LI-HC1

What you’ll do

The Retail Partner will establish and operate their own optical store, focusing on exceeding customer expectations through a remarkable end-to-end customer journey. This involves setting a benchmark for patient care and growing a loyal customer base by prioritizing the customer experience.

Requirements

Candidates must have a demonstrated history of creating exceptional customer experiences in a previous optical management role, with preference given to licensed opticians or contact lens practitioners. The ideal applicant is excited about starting their own business, passionate about advancing eyecare, and committed to exceptional customer care.

Benefits

• Flexibility to steer your career and store
• Guaranteed market-rate salary
• 40% dividends from the Specsavers retail store

Listed skills

• Quality assurance · Preferred
• Retail operations · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Optical Management
• Customer Experience Creation
• Licensed Optician
• Contact Lens Practitioner
• Business Ownership
• Team Development
• Customer Care
• Clinical Technology Utilization
• Quality Assurance
• Retail Operations

Job areas

• Retail
• Healthcare
• Management & Leadership

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