Catering service manager

Job summary

The manager is responsible for supervising staff, implementing operational procedures, and ensuring health and safety regulations are met. They also handle supplier and client negotiations, marketing plans, and the coordination of special events.

Job details

Education: Expérience: Education College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year or equivalent experience Tasks Monitor staff performance Supervise staff Determine type of services to be offered and implement operational procedures Ensure health and safety regulations are followed Negotiate arrangements with suppliers for food and other supplies Negotiate with clients for catering or use of facilities Participate in marketing plans and implementation Address customers' complaints or concerns Provide customer service Co-ordinate special events Work conditions and physical capabilities Fast-paced environment Work under pressure Physically demanding Attention to detail Standing for extended periods Government programs Recognized employer Experience 2 years to less than 3 years Durée de l'emploi: Permanent Langue de travail: Anglais Heures de travail: 32 hours per week

What you’ll do

The manager is responsible for supervising staff, implementing operational procedures, and ensuring health and safety regulations are met. They also handle supplier and client negotiations, marketing plans, and the coordination of special events.

Requirements

Candidates should have a non-university certificate or diploma and between 2 to 3 years of relevant experience. The role requires the ability to work under pressure in a physically demanding, fast-paced environment.

Listed skills

• Customer service · Preferred
• Performance Monitoring · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Supervision
• Operational Procedures
• Health and Safety Compliance
• Supplier Negotiation
• Client Negotiation
• Marketing Implementation
• Customer Service
• Event Coordination
• Complaint Resolution
• Performance Monitoring

Job areas

• Food & Beverage
• Hospitality
• Management & Leadership
• Customer Service & Support