Account Manager

Job summary

The Account Manager serves as the primary strategic partner for retail accounts, owning the customer relationship lifecycle and driving profitability. They are responsible for designing annual business plans, executing sales strategies, and managing data forecasting to meet revenue targets.

Job details

Please Note: If you are a current Spin Master employee with access to Workday, apply to this job via the Workday application. Are you a kid at heart looking to build a career with a leading global children's toy, entertainment and digital gaming company? At Spin Master, our unwavering commitment to open mindedness, integrity and innovation is a great part of what has made us an industry leader. How do we stay ahead of the pack? By hiring the best and brightest minds—and that’s why we want you! Job Description: What will you work on? As the Account Manager, you serve as the primary strategic partner for your assigned retail accounts. You will own the entire customer relationship lifecycle—driving profitability, negotiating key contracts, and aligning client needs with Spin Master's business goals. Reporting directly to the Director, Sales – Canada, this role requires a proactive, collaborative professional ready to maximize brand performance. How will you create impact? Strategic Growth Planning: Design annual business plans and innovative, marketing-led strategies that maximize volume, revenue, and gross margins while minimizing business risk. Sales Execution: Deliver timely business proposals, product presentations, and ad plans; coordinate trade marketing to hit distribution, volume, and profit targets. Data Forecasting: Partner with planning and support teams to generate accurate forecasts, track sell-through data, manage budgets, and maintain Salesforce records. Cross-Functional Collaboration: Provide fast, solution-oriented customer service, collaborate with team members, and foster a supportive team culture. Key Performance Metrics: Top-line and brand-specific revenue growth, year-over-year business expansion, budget adherence and target delivery What are your skills and experience? Experience: 3 to 5 years of account management experience, ideally within the toy industry or managing a national/toy retailer portfolio. Core Competencies: Exceptional communication, organization, and high-level negotiation skills. Technical Literacy: Strong proficiency in MS Office (Advanced Excel, Word, PowerPoint) and familiarity with Salesforce and POS data analysis. Mindset: A client-focused "go-getter" with high self-motivation, flexibility regarding assigned accounts, and a readiness to travel as needed. #LI-Hybrid and #LI-HM1 The anticipated pay range for candidates who will work in Ontario is $72,400 to $96,500 Per Annum. The offered pay to a successful candidate will be dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, education, etc. Spin Master Inc. is a multi-state employer, and this salary range may not reflect positions that work only in other states. This job posting is tied to an open vacancy. What you can expect from us: Our mission is to Make Life More Fun with a vision to push the boundaries of innovation, creativity, and fun. Growth and Career Opportunities Flexible Work Hours Innovation, Collaboration and Fun Comprehensive Benefits Other fun Perks! What’s it like to work here? Spin Master is a fast-paced, hands-on organization that provides many great opportunities for impactful decision-making; though our challenging start-up atmosphere isn’t for everyone, we have a proven record of opportunities for future advancement and internal transfers for our passionate and results driven team. Everyone is welcome in our sandbox and we are committed to an accessible and inclusive hiring process that provides reasonable accommodation to all applicants. Spin Master strives to create an accessible and inclusive application and selection process and is committed to working with and providing reasonable accommodation to job applicants who may require provisions to participate in the recruitment, selection and/or assessment processes. Should you require an accommodation, please contact our Talent Acquisition team, by email at TAinquiries@spinmaster.com or by phone at 416 364-6002 and we will work with you to meet your accessibility needs. Follow us on Instagram and Twitter @SpinMaster to stay up to date on Spin Master career opportunities. We do appreciate all interest; however only those selected for interview will be contacted.

What you’ll do

The Account Manager serves as the primary strategic partner for retail accounts, owning the customer relationship lifecycle and driving profitability. They are responsible for designing annual business plans, executing sales strategies, and managing data forecasting to meet revenue targets.

Requirements

Candidates must have 3 to 5 years of account management experience, preferably within the toy industry or a national retail portfolio. Proficiency in MS Office, Salesforce, and POS data analysis is required, along with strong negotiation and communication skills.

Benefits

• Growth and career opportunities • Flexible work hours • Comprehensive benefits • Fun perks

Listed skills

• Customer service · Preferred
• Organization · Preferred
• Budgeting · Preferred
• Account Management · Preferred
• Microsoft Excel · Preferred
• MS-Office · Preferred
• Negotiation · Preferred
• Communication · Preferred
• Microsoft Word · Preferred
• Salesforce · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Account management
• Strategic planning
• Negotiation
• Sales execution
• Data forecasting
• Customer service
• MS Office
• Excel
• Word
• PowerPoint
• Salesforce
• POS data analysis
• Communication
• Organization
• Budgeting
• Business Expansion
• Cross-Functional Collaboration
• Growth Planning
• Digital Acumen
• Trade Marketing
• Solution-Oriented
• Planning
• Self-Motivation
• Microsoft Excel
• Account Management
• Data Analysis
• Customer Relationship Management
• Business Proposals
• Decision Making
• Customer Service
• Creativity
• Sales
• Forecasting
• Marketing
• Innovation
• Microsoft Office
• Performance Metric
• Microsoft PowerPoint
• Presentations
• Strategic Partnership
• Revenue Growth
• Business Risk Management
• Toy Industry

Job areas

• Sales
• Retail
• Management & Leadership
• Data & Analytics
• Account Manager
• Account Manager (General)
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products