Production Support Specialist

Toronto, Ontario, Canada
Remote
Posted Oct 22, 2026
1 position

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Employment type: Contract
Experience level: Senior · 5+ years
Posting language: English
Working hours: 40 hours per week
Location requirements: Country, Greater Toronto Area, Canada
Seniority: Mid-Senior level
Application method: Direct apply is available

Job summary

Monitor production applications, troubleshoot incidents, resolve data and integration issues, and perform root cause analysis. Support deployments, releases, batch schedules, and post-deployment health checks while managing recovery and verification procedures.

Job details

Role: Application production Support – Java Location: Toronto, ON (Remote) Duration: 12 Months Technology - Java / UNIX / MSSQL / Oracle / PCF / AZURE Core Skills Required for Support 1. Application & Production Support Incident troubleshooting and resolution Production monitoring and alert handling Root Cause Analysis (RCA) Problem and change management Application health validation after deployments Release support and post-deployment verification 2. Database Skills MS SQL Server ,Oracle Writing SELECT queries Troubleshooting data issues Stored procedure execution Data reconciliation Transaction tracing Report generation 3. Middleware & Integration Knowledge Kafka IBM MQ / MQ 9.x Message queues API troubleshooting Interface monitoring 5. Batch Processing & Scheduling Control-M monitoring Batch failure analysis File arrival validation Job dependency troubleshooting Restart and recovery procedures 6. Infrastructure & Cloud Skills PCF (Pivotal Cloud Foundry) Linux/Unix basics Server connectivity validation DNS and networking fundamentals Load balancers SSL certificates Firewall concepts 7. Security & Access Management CyberArk

What you’ll do

Requirements

The role requires application production support skills and experience with Java, databases, middleware, batch scheduling, and cloud or infrastructure environments. Familiarity with SQL Server, Oracle, Kafka, IBM MQ, Control-M, PCF, Linux/Unix, Azure, and CyberArk is relevant.