Assistant Restaurant Manager

Job summary

Lead, train, schedule, and evaluate team members while assigning daily tasks and ensuring exceptional guest service and brand standards. Oversee restaurant operations, including inventory, merchandising, sales monitoring, purchasing, payroll, funds, and compliance with company policies and provincial health and sanitation standards.

Job details

Ottawa International Airport (YOW) | Urban Crave Join our team as an Assistant Restaurant Manager for Urban Crave in the Ottawa Airport! $55,400 - $59,400 / year Quarterly bonus potential End of fiscal year super bonus potential Comprehensive Benefits Free Employee Parking Our Assistant Restaurant Managers are experts at delegating tasks, delivering exceptional customer service, leading by example and developing their team. SSP Canada operates several restaurants throughout the Ottawa International Airport, including: From Zak’s Diner to Big Rig Kitchen & Brewery, YOW is home to iconic brands. Essential Functions Recruits, trains, develops and communicates with team of Food Travel Experts Implements and maintains guest service standards and/or brand specifications. Maintains all merchandising standards, display presentations and signing standards and monitors inventory levels. Develops, plans and assigns daily goals, tasks and Team Member assignments. Manages, supervises and evaluates Team Member performance through follow-up to ensure proper completion of assigned tasks and goals and provides feedback including disciplinary action. Assists in monitoring sales performance through the analysis of sales reports and comparison shopping. Maintains adherence to all company policies and procedures, as well as provincial health/sanitation standards. Manages all office tasks, including management of funds, receiving, inventory, purchasing, team member scheduling and payroll. Skills & Other Requirements Minimum of two (2) years of experience in the food & beverage industry, in a management capacity in a full-service dining w/ bar environment required. Proven ability to effectively manage conflict and ensure successful outcomes; work under pressure and deal with high stress situations while exercising sound judgment and decision making Excellent written and verbal communication Effective organizational maturity to prioritize daily, weekly, monthly and yearly activities Ability to obtain Transport Canada Security Clearance Required This position is located in a secure airport environment and a Restricted Area Identification Card (RAIC) is required. All candidates must be legally authorised to work in Canada and must be able to provide the necessary government-issued documentation required for airport security clearance. Documentation will be reviewed during the onboarding process in accordance with Transport Canada regulations. Further information can be found at: https://tc.canada.ca/en/programs/non-funding-programs/transportation-security-clearance-program/apply-transportation-security-clearance SSP Canada is an equal opportunity employer and complies with the requirements of the Accessibility for Ontarians with Disabilities, 2005 in our recruitment and employment practices. If you require accommodation at any stage of the recruitment process, including the interview and assessment stage, due to a disability, please inform us of your need and the nature of the accommodation(s) that may be required.

What you’ll do

Lead, train, schedule, and evaluate team members while assigning daily tasks and ensuring exceptional guest service and brand standards. Oversee restaurant operations, including inventory, merchandising, sales monitoring, purchasing, payroll, funds, and compliance with company policies and provincial health and sanitation standards.

Requirements

At least two years of food and beverage industry experience in a management role within a full-service dining environment with a bar is required. Candidates must be able to manage conflict and high-pressure situations, communicate effectively, prioritize work, obtain Transport Canada security clearance, and be legally authorized to work in Canada.

Benefits

• Quarterly Bonus Potential
• End-Of-Fiscal-Year Bonus Potential
• Comprehensive Benefits
• Free Employee Parking

Listed skills

• Team Leadership · Preferred
• Customer service · Preferred
• Decision Making · Preferred
• Communication · Preferred
• Inventory management · Preferred
• scheduling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Team Leadership
• Delegation
• Customer Service
• Recruiting
• Training and Development
• Performance Management
• Conflict Management
• Decision-Making
• Communication
• Organization and Prioritization
• Inventory Management
• Scheduling
• Payroll Administration
• Sales Analysis
• Purchasing
• Health and Sanitation Compliance

Job areas

• Hospitality
• Food & Beverage
• Management & Leadership
• Customer Service & Support

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