Restaurant General Manager

Kelowna International Airport (YLW) | White Spot Join Our Team as a Restaurant General Manager in a dynamic airport environment! $65,000 - $75,000 / year Quarterly Bonus Opportunities + Annual Super Bonus RRSP with company match Medical, Dental, Vision, Life Insurance Plans Cell Phone Allowance Paid Time Off Employee Parking Career development and advancement opportunities in a fast-paced, dynamic airport environment. As a Restaurant General Manager, you’ll lead the way in delivering exceptional guest experiences. This position reports to the Operations Manager and plays a key role in ensuring a seamless and enjoyable dining experience for travelers. What You'll Do Overseeing full-service and/or quick-service restaurant operations at Kelowna (YLW) Airport. Managing and developing a high-performing team through effective training and coaching. Ensuring outstanding hospitality, sanitation, safety, and adherence to all company policies. Driving operational excellence by managing food and labor costs, maintaining shared P&L accountability, and running efficient shifts. Upholding company values while fostering a culture of collaboration and growth. What You Bring Experience: Minimum 3 years of Restaurant General Manager level experience in a full-service w/bar environment required, including P&L responsibility. Franchise experience is a plus. Technical Proficiency: Familiarity with MS Office Suite (Word, Excel, PowerPoint) and Point-of-Sale (POS) systems. Education: Bachelor’s or Associate degree preferred (or equivalent coursework). Industry Knowledge: Experience in full-service restaurants is required. Leadership Skills: Proven ability to manage conflicts, resolve challenges, and inspire teams in a fast-paced environment. Communication: Excellent verbal and written communication skills, including presenting to diverse audiences. Organizational Savvy: Ability to prioritize tasks effectively while maintaining a focus on business goals and customer satisfaction. Why Join Us? Exciting Work Environment: Be part of a high-energy, fast-paced airport setting. Career Growth: SSP America is one of the world’s largest restaurant operators, offering ample opportunities for advancement. Comprehensive Benefits: Health, Dental, Vision, Life Insurance, Paid Time Off, RRSP matching, and Employee Assistance Program. Ready to Apply? If you're ready to lead in a fast-paced, high-volume environment and make your mark, we want to hear from you! Additional Statements Required This position is located in a secure airport environment and a Restricted Area Identification Card (RAIC) is required. All candidates must be legally authorised to work in Canada and must be able to provide the necessary government-issued documentation required for airport security clearance. Documentation will be reviewed during the onboarding process in accordance with Transport Canada regulations. Further information can be found at: https://tc.canada.ca/en/programs/non-funding-programs/transportation-security-clearance-program/apply-transportation-security-clearance SSP Canada is an equal opportunity employer and complies with the requirements of the Accessibility for Ontarians with Disabilities, 2005 in our recruitment and employment practices. If you require accommodation at any stage of the recruitment process, including the interview and assessment stage, due to a disability, please inform us of your need and the nature of the accommodation(s) that may be required.

Oversee full-service and quick-service restaurant operations at Kelowna International Airport to ensure exceptional guest experiences. Lead and develop a high-performing team while managing food and labor costs and maintaining P&L accountability.

Requires a minimum of 3 years of Restaurant General Manager experience in a full-service environment with bar and P&L responsibility. Candidates must be legally authorized to work in Canada and be able to obtain a Restricted Area Identification Card (RAIC).

• Quarterly Bonus Opportunities • Annual Super Bonus • RRSP with company match • Medical Insurance • Dental Insurance • Vision Insurance • Life Insurance • Cell Phone Allowance • Paid Time Off • Employee Parking • Employee Assistance Program

• OrganizationPreferred
• Operational ExcellencePreferred
• CommunicationPreferred
• Team LeadershipPreferred
• Conflict ResolutionPreferred

Identified from the job description. Confirm important requirements above.

• Restaurant Management
• P&L Management
• Team Leadership
• Staff Training
• Hospitality
• Food and Labor Cost Control
• Conflict Resolution
• MS Office Suite
• POS Systems
• Operational Excellence
• Communication
• Organization
• Sanitation and Safety Compliance

• Food & Beverage
• Hospitality
• Management & Leadership
• Transportation

Minimum education

College diploma

Minimum experience

2+ years

Apply by

Sep 26, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level