Retail Cashier Kelowna Airport

Original job posting

Accurately enter customer orders into the POS system, process payments and change, and serve food and beverages while providing friendly, timely service. Maintain clean work areas and equipment, move supplies as needed, and promote menu items.

Job details

$18.25 / hour Employee Meal Plan Employee Assistance Program Free Employee Parking SSP Canada operates multiple restaurants inside the Kelowna International Airport, including: White Spot, Tim Hortons, Subway and retail stores. Our Retail Cashier positions at SSP have the very important role of creating a positive guest experience by accurately completing orders, serving customers, and reconciling customer’s bill for all food and beverage items. These tasks are to be done in a professional, friendly, helpful, and timely manner resulting in the highest level of guest satisfaction. Here are a few things you can expect as a Cashier at SSP Canada: Understand that our guest is our #1 priority. Process orders and enter them accurately into the POS system. Receive payment from the customer and process change. Serve cold, frozen, and hot drinks as well as a wide variety of food items to guests. Transfer supplies and equipment between storage and work areas. Ensure that the work area is clean throughout the day. Clean equipment and utensils, removes trash, sweep and mop work area, dust and clean. Ability to remember, recite, and promote a variety of menu items. Ability to understand basic POS operations. Other duties as assigned. Skills And Other Requirements Minimum 6 months’ experience working in retail or food service environment is essential. High school diploma preferred. Verbal and written communication is essential. Able to read, speak, and understand the English language in order to communicate with guests and take orders. Experience in dealing with problems involving customer service. Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, and total all other charges. Food handlers permit as required by law. Brand Certification as required by law. Ability to remember, recite, and promote the variety of menu items. Ability to operate a keyboard & point of sale procedures to pre-check an order & close out a check. Ability to stand and work in confined spaces for long periods of time Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.

What you’ll do

Accurately enter customer orders into the POS system, process payments and change, and serve food and beverages while providing friendly, timely service. Maintain clean work areas and equipment, move supplies as needed, and promote menu items.

Requirements

At least six months of retail or food service experience is essential, and a high school diploma is preferred. Candidates need communication and customer-service problem-solving skills, basic math and POS abilities, menu knowledge, and the ability to stand for extended periods; food handler and brand certifications are required where applicable by law.

Benefits

• Employee Meal Plan • Employee Assistance Program • Free Employee Parking

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Cash handling · Preferred
• Communication · Preferred
• Point of Sale Operations · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Cash Handling
• Point-of-Sale Operations
• Order Processing
• Basic Mathematics
• Communication
• Problem Solving
• Food and Beverage Service
• Menu Knowledge
• Cleaning and Sanitation
• Inventory and Supply Handling
• Keyboard Operation

Job areas

• Retail
• Customer Service & Support
• Food & Beverage
• Hospitality