Shift Supervisor

Job summary

Greet guests courteously and run shifts according to company standards and operating procedures. Train new hires, complete required checklists, and support, coach, and direct the team to achieve business goals.

Job details

Great pay $24.00-$25.00 per hour (Depending on Experience) Free Parking 2 weeks PTO (Paid Time Off) Immediate Hiring Great Advancement Opportunities We are currently hiring for Shift Supervisors to work at Urban Craves inside the Washington Dulles International Airport. Here are a few things you can expect when you join our team as a Shift Supervisor: Greet guests in a courteous and friendly manner Run shifts according to SSP standards and operating procedures Train new hires on operational standards and processes Complete opening, on-going, and closing checklists as required Provide support, coaching and direction to team to deliver business goals Other duties as assigned. The Ideal Candidate For This Position Has Can pass a 10-Year TSA Background Check At least 18 years old High School Diploma or equivalent Minimum of one year of experience in the food & beverage industry Full Service and/or Quick Service restaurant experience, preferred Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports. Excellent written and verbal communication SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or any other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.

What you’ll do

Greet guests courteously and run shifts according to company standards and operating procedures. Train new hires, complete required checklists, and support, coach, and direct the team to achieve business goals.

Requirements

Candidates must be at least 18, pass a 10-year TSA background check, and have a high school diploma or equivalent. At least one year of food and beverage experience is required; restaurant experience and a proven ability to resolve difficult situations are preferred, along with strong written and verbal communication.

Benefits

• Free Parking
• Paid Time Off
• Advancement Opportunities

Listed skills

• Shift Management · Preferred
• Training · Preferred
• Coaching · Preferred
• Team Leadership · Preferred
• written communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Guest Service
• Shift Management
• Training
• Coaching
• Team Leadership
• Operational Standards
• Opening And Closing Procedures
• Checklist Completion
• Problem Resolution
• Written Communication
• Verbal Communication
• Food And Beverage Operations

Job areas

• Food & Beverage
• Hospitality
• Management & Leadership
• Customer Service & Support

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