Opens an external site
- Employment type
- Full-time
- Experience level
- Entry, Junior · 0+ years
- Minimum education
- High school
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
The host will greet guests, manage the seating chart, and ensure a smooth dining experience by coordinating with servers and management. They are also responsible for clearing tables and providing exceptional customer service throughout the guest's visit.
Job details
Job Description $21.50/ hour Free Employee Parking Vision, Dental, Prescription and Medical Benefits Coverage SSP Canada operates several restaurants throughout the Montreal International Airport. We are looking for a friendly and energetic Host/Hostess to join our team! As the first point of contact for our guests, you will set the tone for an exceptional dining experience by providing a warm welcoming face that sets the tone for an exceptional dining experience! If you thrive in a fast-paced environment, love meeting new people, and enjoy creating memorable moments for guests, we’d love to have you on board! Here are some things you can expect as a Host/Hostess: Greet all guests in a courteous and professional manner and escort them to their table Manage the seating chart and coordinate table assignments for smooth service flow. Assist guests with children and special needs, as required Present menus, answer questions and offer suggestions regarding food and service Inform servers and management of special needs and/or potential problems with guests Clear and reset counters or tables at conclusion of each course Ensure complete guest satisfaction Thank guests as they leave and ensure they had a great experience Other duties as assigned Skills & Other Requirements 6 months' experience working in customer service, retail, hospitality or food service environment High school diploma preferred Verbal and written communication in French and English Experience in dealing with problems involving customer service Ability to multitask and stay organized in a busy environment. Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, etc. Ability to remember, recite, and promote the variety of menu items. Availability to work flexible shifts, including evenings, weekends, and holidays. Ability to stand for long periods of time. Long Description SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable law This position is located in a secure airport environment and a Restricted Area Identification Card (RAIC) is required. All candidates must be legally authorised to work in Canada and must be able to provide the necessary government-issued documentation required for airport security clearance. Documentation will be reviewed during the onboarding process in accordance with Transport Canada regulations. Further information can be found at: https://tc.canada.ca/en/programs/non-funding-programs/transportation-security-clearance-program/apply-transportation-security-clearance
What you’ll do
The host will greet guests, manage the seating chart, and ensure a smooth dining experience by coordinating with servers and management. They are also responsible for clearing tables and providing exceptional customer service throughout the guest's visit.
Requirements
Candidates must have at least 6 months of experience in customer service, hospitality, or retail and possess a high school diploma. Applicants must be fluent in English and French and be able to obtain a Restricted Area Identification Card for airport security.
Benefits
- Free employee parking
- Vision insurance
- Dental insurance
- Prescription drug coverage
- Medical benefits
Listed skills
- French · Preferred
- Customer service · Preferred
- Problem solving · Preferred
- Organization · Preferred
- Cash handling · Preferred
- Communication · Preferred
- Multitasking · Preferred
- English · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Customer service
- Hospitality
- Communication
- Multitasking
- Cash handling
- Seating management
- Problem solving
- Menu promotion
- Organization
- French
- English
- Energetic
- Professionalism
- Airport Security Clearance
- Bilingual (French/English)
- Management
- Cash Register
- Customer Service
- Food Services
- General Mathematics
- Medical Prescription
- Writing
- Security Clearance
Job areas
- Hospitality
- Customer Service & Support
- Food & Beverage
- Transportation
- Security & Safety
- Host/Hostess
- Host / Hostess
- Waiters
- Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop
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