Tim Hortons Store Coordinator

Job summary

The Store Coordinator will assist with daily operations, including team leadership, inventory management, and scheduling to ensure efficient store performance. They are also responsible for maintaining high standards of customer service, food quality, and health and safety compliance.

Job details

We’re Hiring! Join Our Team as a Store Coordinator This is a Monday–Friday position and is ideal for someone with previous supervisory or leadership experience in a fast-paced restaurant or quick-service environment. Key Responsibilities Team Leadership: Assist with leading, training, coaching, and supervising team members to ensure smooth and efficient daily operations. Customer Service: Ensure customers receive friendly, professional, and prompt service. Handle customer questions, concerns, and complaints in a positive and professional manner. Inventory Management: Monitor inventory levels, place orders as needed, and help minimize waste while ensuring products and supplies are always available. Scheduling: Assist with preparing and managing employee schedules based on business needs while maintaining appropriate staffing and controlling labour costs. Daily Operations: Support the Store Manager with day-to-day operations and administrative responsibilities, including cash handling, payroll, reporting, and other store-related tasks. Health & Safety: Ensure all employees follow health, safety, sanitation, and food-handling standards and procedures. Quality Control: Maintain high standards for food quality, cleanliness, presentation, and consistency. Sales & Promotions: Assist with implementing in-store promotions and marketing initiatives to increase customer engagement and sales. Team Support: Lead by example, maintain a positive work environment, and help ensure the team works together effectively. Qualifications Previous experience in a supervisory, team lead, or coordinator role, preferably within a fast-food, quick-service, or restaurant environment. Strong leadership and communication skills. Excellent organizational and time-management abilities. Ability to multitask and remain calm and professional in a fast-paced environment. Strong customer service skills and a positive attitude. High school diploma or equivalent. Additional business, hospitality, or management education is considered an asset. Ability to work independently while also being an effective team leader. Working Conditions Full-time, Monday–Friday. Fast-paced restaurant environment. Extended periods of standing and walking. Frequent interaction with customers and team members. May be required to lift up to 50 lbs. Must be comfortable working in a busy environment and handling multiple priorities. What We’re Looking For: We’re looking for someone who is reliable, organized, confident, and ready to take on a leadership role. The ideal candidate takes pride in providing excellent customer service, supporting their team, and helping the store operate efficiently every day. If you’re ready to take the next step in your career and become an important part of our team, we’d love to hear from you! Please note: This is not a student position.

What you’ll do

The Store Coordinator will assist with daily operations, including team leadership, inventory management, and scheduling to ensure efficient store performance. They are also responsible for maintaining high standards of customer service, food quality, and health and safety compliance.

Requirements

Candidates must have previous supervisory or leadership experience in a fast-paced restaurant or quick-service environment. A high school diploma is required, and strong communication, organizational, and multitasking skills are essential for this role.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Cash handling · Preferred
• Quality Control · Preferred
• Reporting · Preferred
• Multitasking · Preferred
• Payroll · Preferred
• Team Leadership · Preferred
• Communication Skills · Preferred
• Inventory management · Preferred
• scheduling · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Team Leadership
• Customer Service
• Inventory Management
• Scheduling
• Cash Handling
• Payroll
• Reporting
• Health And Safety
• Food Handling
• Quality Control
• Marketing Initiatives
• Communication Skills
• Organizational Skills
• Time Management
• Multitasking
• Conflict Resolution
• Communication
• Management
• Operations
• Leadership
• Restaurant Operation
• Marketing
• Coaching
• Sales
• Professionalism
• Positivity
• Cleanliness
• Customer Engagement
• Food Safety And Sanitation
• Sanitation
• Inventory Monitoring
• Food Quality Assurance And Control
• Payroll Reporting

Job areas

• Hospitality
• Food & Beverage
• Management & Leadership
• Customer Service & Support
• Retail
• Store Coordinator
• Restaurant / Food Service Supervisor
• Restaurant Managers
• First-Line Supervisors of Food Preparation and Serving Workers

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