Clinic Clerk, General Outpatients

Job summary

Coordinate various appointments and diagnostic procedures for ambulatory medicine clinics. Provide comprehensive administrative support to ensure optimal patient flow and management within a busy clinical environment.

Job details

General Outpatients St. Joseph's Hospital - London, ON Regular Part Time Salary Range: $27.28 - $32.08 /hour **REPOSTED** St. Joseph's Hospital continues to expand its role in the treatment of complex medical and chronic disease, illness prevention, research and education. Our ambulatory medicine teams specialize in the treatment of complex medical and chronic disease conditions with the goal of assisting individuals to reach optimal health and well-being. Our different teams work together to provide patients with comprehensive assessment, diagnosis, disease prevention and management strategies and follow-up care. As part of this team, the registration clerk would work with the ambulatory medicine clinics to coordinate various appointments and diagnostic procedures. Our Ambulatory Medicine Clinics Include Chronic Pain Management Allergy/Immunology General Respirology Asthma COPD ( Chronic Obstructive Pulmonary Disease) Cardiac Rehabilitation and Secondary Prevention Heart Failure Infectious Diseases Care Program Pulmonary Function Lab Cardiovascular Investigation Unit Rheumatology Regional Sexual Assault and Domestic Violence Treatment Program Allied Health General Internal Medicine Essential Qualifications Secondary (High) School Diploma Medical Office Administrative certificate program 2 years clerical experience in medical office/clinic setting and using email system Knowledge of a safety culture in a health care setting in compliance with the Occupational Health & Safety Act (OHSA) MS Office - Intermediate skill level required in Word and Basic skill level required in Excel Accurate keyboarding and spelling skills Excellent organization and time management skills with the ability to prioritize workload in a busy clinical environment Strong interpersonal and communication skills with a demonstrated patient/customer service focus Demonstrates a professional and positive and professional attitude toward supporting internal and external customers Demonstrated ability to work effectively in a team environment with frequent interruptions Knowledge of Cerner patient care systems with Power Chart Knowledge of patient confidentiality/ privacy Preferred Qualifications Proficiency in French would be an asset Graduate of a recognized Medical Office Administration diploma program Teaching and Research St. Joseph's Health Care London through its affiliation with Western University and Fanshawe College is a leading research and teaching hospital. As an employee of St. Joseph's, you will be expected to engage in role related teaching and research activities in addition to any of your clinical duties Immunization Requirements Provide vaccination records or proof of immunity against measles, mumps rubella, varicella (chicken pox), Hepatitis B, COVID-19 and influenza. Provide documentation of the Tuberculosis skin testing

What you’ll do

Coordinate various appointments and diagnostic procedures for ambulatory medicine clinics. Provide comprehensive administrative support to ensure optimal patient flow and management within a busy clinical environment.

Requirements

Requires a high school diploma, a medical office administrative certificate, and at least two years of clerical experience in a medical setting. Proficiency in MS Office and knowledge of Cerner patient care systems are essential.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Organization · Preferred
• interpersonal communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Medical Office Administration
• Cerner Patient Care Systems
• Power Chart
• MS Word
• MS Excel
• Patient Confidentiality
• Time Management
• Interpersonal Communication
• Customer Service
• Keyboarding
• Organization
• French Proficiency

Job areas

• Healthcare
• Administrative
• Customer Service & Support