Registration/Booking Clerk Diag & Thera Srvcs Admin

Job summary

The role involves managing registration and booking procedures for diagnostic and therapeutic services. The clerk is responsible for accurate data entry, appointment scheduling, and providing high-quality customer service via phone and in person.

Job details

Qualifications Include Secondary School Diploma or equivalent. 1 year recent relevant clerical experience required. Recent experience in booking Diagnostic Imaging appointments preferred. Experience with EPIC preferred. Experience navigating software applications required (screen access, information search and data entry) Accurate typing of 40 w.p.m. Working knowledge and familiarity with registration and booking procedures preferred. Excellent organizational, analytical, attention to detail, problem solving skills and able to work under pressure and meet deadlines. Excellent interpersonal and communication (written and verbal) skills. Demonstrated ability to prioritize tasks and utilize good judgement. Must be able to work independently and in a team environment. Excellent attendance record. Excellent phone etiquette and customer service skills. Unity Health Toronto is committed to creating an accessible and inclusive organization. We strive to provide a recruitment process that is barrier-free and in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We understand that you may require an accommodation at any stage of the recruitment process. When you are contacted, please inform the Talent Acquisition Specialist and we will work with you to meet your accommodation needs. We want to emphasize that all accommodation requests are handled with the utmost confidentiality, respecting your privacy and dignity.

What you’ll do

The role involves managing registration and booking procedures for diagnostic and therapeutic services. The clerk is responsible for accurate data entry, appointment scheduling, and providing high-quality customer service via phone and in person.

Requirements

Candidates must have a secondary school diploma and at least one year of recent clerical experience. Proficiency in EPIC software, a typing speed of 40 wpm, and strong organizational skills are preferred.

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Prioritization · Preferred
• Data entry · Preferred
• interpersonal communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Clerical Experience
• Diagnostic Imaging Booking
• EPIC
• Data Entry
• Typing (40 wpm)
• Registration Procedures
• Organizational Skills
• Analytical Skills
• Problem Solving
• Interpersonal Communication
• Prioritization
• Customer Service
• Phone Etiquette

Job areas

• Healthcare
• Administrative
• Customer Service & Support