Registration/Booking Clerk Hemodialysis

Job summary

Serve as the first point of contact for patients and visitors. Schedule patient appointments in the hospital information system and register patients accurately according to hospital and departmental guidelines.

Job details

The Registration/Booking Clerk will act as the first contact for patients and visitors; will schedule appointments for patients into the database (hospital information system); and will accurately register patients following hospital and departmental guidelines and protocols, etc. Qualifications Include Secondary School Diploma or equivalent. 1 year recent relevant clerical experience required. Previous experience or familiarity with registration procedures would be an asset Experience navigating software applications required (screen access, information search, data entry). Accurate typing 40 w.p.m. Working knowledge of and familiarity with registration and booking procedures preferred. Excellent organizational, interpersonal, communication (written and verbal), analytical, attention to detail, problem solving skills and able to work under pressure and meet deadlines. Must have excellent customer service skills. Must be able to work independently and in a team environment. Satisfactory attendance record. Unity Health Toronto is committed to creating an accessible and inclusive organization. We strive to provide a recruitment process that is barrier-free and in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We understand that you may require an accommodation at any stage of the recruitment process. When you are contacted, please inform the Talent Acquisition Specialist and we will work with you to meet your accommodation needs. We want to emphasize that all accommodation requests are handled with the utmost confidentiality, respecting your privacy and dignity. #IND1

What you’ll do

Serve as the first point of contact for patients and visitors. Schedule patient appointments in the hospital information system and register patients accurately according to hospital and departmental guidelines.

Requirements

Requires a secondary school diploma or equivalent and one year of recent relevant clerical experience. Candidates should have accurate typing at 40 words per minute, software navigation and data-entry skills, and strong organizational, communication, customer service, and problem-solving abilities; familiarity with registration and booking procedures is preferred.

Listed skills

• Appointment Scheduling · Preferred
• Data entry · Preferred
• Organization · Preferred
• interpersonal communication · Preferred
• written communication · Preferred
• Attention to detail · Preferred
• Problem solving · Preferred
• Customer service · Preferred
• working under pressure. · Preferred
• Teamwork · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Patient Registration
• Appointment Scheduling
• Data Entry
• Software Navigation
• Accurate Typing
• Organization
• Interpersonal Communication
• Written Communication
• Verbal Communication
• Analytical Skills
• Attention To Detail
• Problem Solving
• Customer Service
• Working Under Pressure
• Independent Work
• Teamwork

Job areas

• Healthcare
• Administrative
• Customer Service & Support

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