Care & Transitions Facilitator Cardiology

Job summary

Coordinate complex inpatient care from admission through discharge, including assessment, care planning, referrals, resource use, and safe transitions. Collaborate with clinical teams and community partners to manage patient flow, resolve barriers, support staff education, and advance quality improvement initiatives.

Job details

The Care & Transitions Facilitator is a practitioner in the Specialized Complex Care (SCC) program that is results oriented committed to enhance the quality of patient care within a complex health, social and fiscal environment. As a clinical expert, you will be instrumental in coordinating the use of clinical resources for inpatient cases. Working collaboratively with interdisciplinary teams, you will be responsible for facilitating the patient journey from admission to discharge through assessment, care planning, transitions and evaluation of care for the patient population. A key component of the role is utilization management related to daily patient access and flow. Other Duties Include Educating patients/families, students, Residents and new staff; Coordinating multiple referrals; Networking and building community and internal partnerships; Identifying and leading unit based quality initiatives. Responsibilities Care Facilitation: Assess the needs of patients and families working to advance all patient journeys in order to reduce delays in service/disposition Ensure development, implementation and evaluation of intra-disciplinary care plans for patients with clear treatment goals including schedules/routines Coordinate clinical resource use for exceptional and complex patients Communicate effectively with medical/interdisciplinary/unit teams and patients/families adjudicating daily plans of care to enrich patient progress Coordinate care delivery with internal and external stakeholders liaising with outside agencies to facilitate the initiation of timely and appropriate medical, functional and rehab services Advocate for patient services needed for a safe and effective discharge/transition Negotiate with reluctant or challenging patients for limited services or space Identify patient care/safety issues working to resolve issues and communicate concerns to the unit Clinical Leader Manager (CLM) Circulate daily through unit, communicating and collaborating about patient care needs/goals with support service teams to ensure optimized clinical process efficiencies and patient transitions Utilize expert knowledge and leverage external resources to reduce system barriers and facilitate safe and timely discharges as required Under the direction of the CLM, act as a resource for patient care issues and problem solve in collaboration with cross program and community teams to ensure effective and efficient patient access, flow, and transitions in care Education Facilitate communication of changes in practice, protocols, education and other relevant material to Hospital staff/physicians Under the direction of the CLM act as clinical resource for the interdisciplinary team and front line staff Encourage bedside nurses active involvement in patient care plan and discharge activities Collaborate with CLM to engage staff to reach consensus related to care by providing direct or indirect assistance, guidance or supervision along the continuum of care Provide orientation related to patient flow on the unit/organization e.g. BED, ELOS, ALC Quality Improvement/Research Update knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, participating in professional organization Support the CLM and team in the implementation of unit/program based quality improvement initiatives Facilitate a multidisciplinary approach to quality and cost-effective complex patient care in the acute setting Offer strategic counsel to program leaders and unit staff to assist in prioritizing care issues related to patient flow, utilization and staffing as well as system issues/barriers through analysis of core metrics such as, but not limited to: ALOS, BELOS, Ambulatory volumes Monitor patient flow to analyze throughput and hospital wide demand and capacity status Identify/analyze care practices & system processes that contribute to/impede outcomes and make recommendations related to evaluation and redesigning processes Administrative Participate/lead daily interdisciplinary rounds Develop care management tools (assist in development of care maps/patient protocols for high volume procedures/diagnosis) Engage After-hours Clinical Managers and / or CLM in any situations that may need support beyond day shift Participate in internal and external committees/working groups Performs cross functional and other duties as assigned and/or requested Qualifications Regulated Health Professional with a Bachelor of Science Degree in Nursing/Health Discipline required Registration in good standing with a regulatory college is required Master's degree would be considered an asset Current and advanced clinical assessment skills related to the needs of the program are required in the area of Cardiology Demonstrated ability in problem solving Proven success in generating ideas for effective case management Excellent communication, facilitation and negotiation skills Demonstrated ability to facilitate effective teamwork among a group of multi-disciplinary professionals Proven ability to plan, organize and coordinate various activities Demonstrated ability to manage competing priorities and balance multiple, disparate tasks Proficiency in the use of computers with proven experience in data interpretation and extraction of information NOTE: Please note all unionized and non-unionized candidates are welcome to apply. Should a Registered Nurse be the successful candidate, the position will be in accordance to the ONA collective agreement. Unity Health Toronto is committed to creating an accessible and inclusive organization. We strive to provide a recruitment process that is barrier-free and in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We understand that you may require an accommodation at any stage of the recruitment process. When you are contacted, please inform the Talent Acquisition Specialist and we will work with you to meet your accommodation needs. We want to emphasize that all accommodation requests are handled with the utmost confidentiality, respecting your privacy and dignity.

What you’ll do

Coordinate complex inpatient care from admission through discharge, including assessment, care planning, referrals, resource use, and safe transitions. Collaborate with clinical teams and community partners to manage patient flow, resolve barriers, support staff education, and advance quality improvement initiatives.

Requirements

Requires a regulated health professional with a Bachelor of Science degree in nursing or another health discipline, current registration in good standing, and advanced clinical assessment skills related to cardiology. Candidates should demonstrate strong problem-solving, communication, facilitation, negotiation, teamwork, organization, prioritization, and computer-based data interpretation skills; a master's degree is an asset.

Listed skills

• Teamwork · Preferred
• Problem solving · Preferred
• Quality Improvement · Preferred
• interdisciplinary collaboration · Preferred
• Negotiation · Preferred
• Communication · Preferred
• Prioritization · Preferred
• Facilitation · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Clinical Assessment
• Care Coordination
• Complex Case Management
• Patient Flow Management
• Utilization Management
• Discharge Planning
• Interdisciplinary Collaboration
• Communication
• Facilitation
• Negotiation
• Problem Solving
• Quality Improvement
• Data Interpretation
• Prioritization
• Teamwork
• Cardiology

Job areas

• Healthcare
• Management & Leadership
• Data & Analytics

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