Security Guard Security Services SMH

Job summary

Patrol hospital premises to protect buildings, property, patients, staff, and visitors; identify safety hazards and document activities and deficiencies. Investigate complaints, respond to emergencies and assistance calls, provide security escorts, and enforce hospital safety and security policies while maintaining positive interactions.

Job details

Duties & Responsibilities Performs regular patrolling of hospital premises ensuring protection of Hospital building, property, and occupants; walking/standing during the duration of a 12 hour shift. Detects and corrects fire and safety hazards. Prepares written reports on all activities including pro-active reports on observed deficiencies. Investigates all complaints from patients, staff, visitors concerning thefts, personal injury, break-ins, fire and safety hazards, etc. Responds to assistance calls including fire alarms, bomb threats, violent persons, missing patients, building evacuations, help alarms, and the provision of security escorts as needed, etc. Interact with staff, patients, and visitors in a positive and customer service oriented manner. Enforces safety and security regulations according to Hospital and departmental policies. Qualifications Graduate of a recognized 2 year community college program in Law Enforcement and Security, or Police/Military Academy preferred; or equivalent combination of education, training and experience will be considered. Previous experience in Healthcare Security an asset. Knowledge of computer software applications (Windows environment). Excellent communication (verbal/written), interpersonal, problem solving skills, and de-escalation techniques. Must be able to demonstrate Security's core values of honesty and integrity while ensuring the Safety and Security of the Hospital's patients, visitors, staff and assets. Demonstrated ability to assess and diffuse situations in an emergency situation. Must be punctual, and have an acceptable attendance record. Prospective candidates, upon selection, will submit to an RCMP criminal background check. Must have completed IAHSS (International Association of Healthcare Security and Safety) basic and advanced level of certification within 6 months of hire Must have a valid license with the Ontario private security and investigative services Must pass the hospital's approved training program for use of force, handcuffing, and defensive batons within 6 months of hire Hours: Must be available to work 12 hour rotating shifts, including days, nights and weekends Unity Health Toronto is committed to creating an accessible and inclusive organization. We strive to provide a recruitment process that is barrier-free and in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We understand that you may require an accommodation at any stage of the recruitment process. When you are contacted, please inform the Talent Acquisition Specialist and we will work with you to meet your accommodation needs. We want to emphasize that all accommodation requests are handled with the utmost confidentiality, respecting your privacy and dignity. #IND1

What you’ll do

Patrol hospital premises to protect buildings, property, patients, staff, and visitors; identify safety hazards and document activities and deficiencies. Investigate complaints, respond to emergencies and assistance calls, provide security escorts, and enforce hospital safety and security policies while maintaining positive interactions.

Requirements

A two-year community college program in law enforcement and security or police/military academy training is preferred, though equivalent education, training, and experience may be considered; healthcare security experience is an asset. Candidates need strong communication, interpersonal, problem-solving, and de-escalation abilities, a valid Ontario private security license, and must complete specified IAHSS and use-of-force training within six months of hire.

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• interpersonal skills · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Patrolling
• Incident Investigation
• Emergency Response
• Fire And Safety Hazard Detection
• Report Writing
• Customer Service
• Communication
• Interpersonal Skills
• Problem Solving
• De-escalation
• Emergency Assessment
• Conflict Diffusion
• Computer Software Applications
• Use Of Force
• Handcuffing
• Defensive Baton Use

Job areas

• Security & Safety
• Healthcare

More jobs from St. Michael's Hospital