Clerk, ER-Admitting

Job summary

The ER/Admitting Clerk is responsible for interviewing and registering patients into the hospital system to initiate accurate medical records. This position also manages inpatient admissions, discharges, and transfers while serving as the primary point of contact for patients and families.

Job details

Posting Dates: September 14, 2026 to September 20, 2026 At STEGH, we are committed to providing exceptional patient care and improving the health of our community. Our Hospital is a dynamic environment where teamwork and compassion are at the forefront of everything we do. WHAT YOU WILL BE DOING: The Emergency Department is a full-service ER designed to meet the unscheduled and emergency needs of approximately 60,000 Emergency patients per year. STEGH is one of the best performing hospitals in Ontario for ER wait times! The ER/Admitting Clerk is responsible for interviewing and registering patients into the Cerner system to initiate and maintain an accurate database that will be used by Hospital departments to assist in the provision of quality care for all. In addition, this position will be responsible for all Emergency registrations and inpatient admissions, discharges, and transfers. This department is often the first point of contact for patients and their families. WHAT YOU MUST HAVE: * Completion of post-secondary Medical Office Assistant/Health Care Office Assistant course is required * Minimum of one (1) year Emergency Unit Clerk experience within the last three (3) years with preference being given to those with Emergency experience * Knowledge of medical terminology * Working knowledge of general office procedures and methods, and computerized patient database systems to retrieve patient information * Demonstrated advance computer knowledge and skills with experience using Outlook, Electronic Patient Record, Cerner, LaunchPoint and Microsoft Office * Proven ability to provide excellent communication and customer service with the public and staff, in person and on the telephone * Ability to write legibly * Ability to work calmly and efficiently in a fast-paced environment with many interruptions and changing demand * Demonstrated ability to attend work on a regular basis in accordance with STEGH’s Attendance at Work Program * Acceptable performance record WHAT WE PREFER YOU TO HAVE: * Crisis Intervention Training * Crucial Conversations Training HOURS: The successful candidate must be able to work all assigned shifts by the Hospital including days, evenings, nights, weekends and statutory holidays. In addition, the successful candidate must be willing to work various shifts including 4-hour, 7.5 hour and 11.25 hours when required, meet all requirements of the Collective Agreement related to non-availability and accept short notice relief calls. WHAT’S IN IT FOR YOU? * Health Care of Ontario Pension Plan (HOOPP) * Full Time Status: Paid vacation and a comprehensive benefits plan * Part Time Status: Percentage of earnings in lieu of vacation/benefits * Training and development opportunities * Access to our Health and Wellness 360 Program including an onsite social worker * Yoga, stretching, mindfulness sessions, and much more! * Access to a walking track, exercise circuits and the hospital gym * An opportunity to contribute to a compassionate, diverse, and talented workplace * Be a part of a team environment where ideas for continuous improvement are encouraged and heard Ready to Join the Team? Apply today! *This posting is to fill an existing vacancy within the organization

What you’ll do

The ER/Admitting Clerk is responsible for interviewing and registering patients into the hospital system to initiate accurate medical records. This position also manages inpatient admissions, discharges, and transfers while serving as the primary point of contact for patients and families.

Requirements

Candidates must have completed a post-secondary Medical Office Assistant or Health Care Office Assistant course. A minimum of one year of Emergency Unit Clerk experience is required, along with proficiency in medical terminology and computerized patient database systems.

Benefits

• Health Care of Ontario Pension Plan • Paid vacation • Comprehensive benefits plan • Training and development opportunities • Onsite social worker • Yoga sessions • Stretching sessions • Mindfulness sessions • Walking track • Exercise circuits • Hospital gym

Listed skills

• Customer service · Preferred
• crisis intervention · Preferred
• Communication · Preferred
• Microsoft Office · Preferred
• Data entry · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Medical terminology
• Patient registration
• Cerner
• Electronic Patient Record
• LaunchPoint
• Microsoft Office
• Customer service
• Communication
• Data entry
• Crisis intervention
• Crucial conversations
• Office procedures
• Computerized patient database systems
• Database Systems
• Compassion
• Customer Service
• Continuous Improvement Process
• Training And Development
• Crisis Intervention
• Emergency Departments
• Medical Office Procedures
• Medical Terminology
• Microsoft Outlook
• Office Procedures
• Yoga
• Patient Discharges
• Teamwork

Job areas

• Healthcare
• Administrative
• Customer Service & Support
• Admitting Clerk
• Registrar / Patient Service Representative
• Health Care Assistants
• Patient Representatives
• Health Technologists and Technicians, All Other