Legal Administrative Assistant

Original job posting

Support Appeals Officers by preparing correspondence, appeal packages, indexes, and decision documents, while maintaining accurate records and system statuses. Coordinate hearing logistics, assist participants and stakeholders, provide application troubleshooting, and identify process improvements.

Job details

Stafingo is hiring for an Intermediate Legal Administrative Assistant / Appeals Assistant for their public sector client in Alberta!! Intermediate Legal Administrative Assistant / Appeals Assistant Location: Edmonton, AB – Onsite Start Date: November 2nd, 2026 End Date: April 30th, 2027 Contract Extension: Up to 12 months Openings: Up to 4 resources | 2 contracts expected Pay Range: $30–$35/hour (depending on skills and experience) About the Role : Stafingo is looking for experienced Intermediate Legal Administrative Assistants / Appeals Assistants to provide administrative, hearing, stakeholder and application support within a public-sector environment. The successful candidates will support hearing activities, manage documentation and correspondence, assist internal and external stakeholders, maintain accurate records and statuses, and help ensure decisions and related documentation are accurate and publication-ready. Key Responsibilities: ▪ Support Appeals Officers with correspondence, documentation and appeal packages ▪ Prepare document indexes and maintain accurate appeal files ▪ Coordinate hearing logistics, including video/teleconference arrangements ▪ Support participants during hearings and troubleshoot technical/process issues ▪ Respond professionally to stakeholder inquiries and concerns ▪ Maintain accurate system statuses and ensure timelines are met ▪ Format, proofread and prepare decision documents for distribution ▪ Maintain documentation, records and process information ▪ Provide application/help desk support and assist with troubleshooting ▪ Identify operational improvements and recommend process enhancements ▪ Collaborate with internal teams and stakeholders to resolve issues Must-Have Qualifications: ▪ High School Diploma/GED ▪ 2+ years of relevant administrative/legal support experience ▪ 2+ years using Microsoft Office Suite ▪ 2+ years working in a fast-paced environment involving troubleshooting and problem-solving ▪ Strong verbal and written communication skills ▪ Excellent organization, prioritization and attention to detail ▪ Experience working with clients/stakeholders to gather, document and analyze business/process requirements ▪ Experience coordinating with business/technical teams and managing stakeholder relationships ▪ Ability to work independently while collaborating effectively with a team Nice to Have: ▪ Post-secondary education in Office Administration or a related field ▪ Experience with information governance, records management or information management ▪ Knowledge of privacy, security and access-to-information requirements ▪ Experience with Government of Alberta, 1GX or comparable Canadian public-sector environments ▪ Experience working with workers' compensation/WCB systems Interested? Please apply to the job posting directly or send your updated resume to harpreet@stafingo.com for immediate consideration.

What you’ll do

Support Appeals Officers by preparing correspondence, appeal packages, indexes, and decision documents, while maintaining accurate records and system statuses. Coordinate hearing logistics, assist participants and stakeholders, provide application troubleshooting, and identify process improvements.

Requirements

Requires a high school diploma or GED, at least two years of relevant administrative or legal support experience, and at least two years using Microsoft Office in a fast-paced environment. Candidates should have strong communication, organization, prioritization, and problem-solving skills, along with experience gathering requirements and coordinating with stakeholders and business or technical teams.

Listed skills

• Problem solving · Preferred
• Organization · Preferred
• Attention to detail · Preferred
• Troubleshooting · Preferred
• Microsoft Office · Preferred
• Prioritization · Preferred
• Requirements gathering · Preferred
• Process Improvement · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Legal Administrative Support
• Appeals Support
• Document Management
• Hearing Coordination
• Stakeholder Communication
• Records Management
• Microsoft Office
• Proofreading
• Application Support
• Troubleshooting
• Problem-Solving
• Requirements Gathering
• Organization
• Prioritization
• Attention To Detail
• Process Improvement

Job areas

• Administrative
• Legal
• Government & Public Sector
• Customer Service & Support