Host/Hostess - State & Main Gloucester

Job summary

Welcome guests, manage reservations and waitlists, answer calls and inquiries, and coordinate seating with the serving team. Maintain an organized host area, communicate wait times and table status, and help ensure a smooth, satisfying guest experience.

Job details

Host/Hostess Opportunity – Be Part of Our Team! Your Role We’re looking for a Host/Hostess who loves creating a warm, welcoming experience for every guest. You’ll be the first point of contact, setting the tone for exceptional hospitality from the moment guests walk through the door. If you’re friendly, organized, and thrive in a fast-paced environment, we’d love to have you on our team! Why You’ll Love Working With Us Competitive pay that rewards your hard work Pay range: $17.95 / hour Employee dining discount at participating Recipe brands Flexible scheduling so you can balance work and life Growth and development opportunities to build your skills within the restaurant Career advancement with a company that owns some of Canada’s most iconic restaurant brands A fun, energetic team environment where every shift is dynamic and engaging What You’ll Do Greet guests warmly and enthusiastically, making them feel welcome from the moment they arrive. Manage reservations and waitlists efficiently, ensuring timely seating for guests while optimizing table turnover. Answer phones, assist with inquiries, and take reservations while providing information about the restaurant. Collaborate with the serving team to ensure smooth seating transitions and guest satisfaction. Maintain the cleanliness and organization of the host stand and entry area. Engage with guests while they wait, ensuring they feel attended to and informed of wait times. Assist in managing guest flow and communicating table status to the rest of the team. What You Bring Customer service experience is an asset, but we’re happy to train enthusiastic individuals. Strong communication skills and a friendly, approachable attitude. Ability to multitask and stay organized in a fast-paced environment. Confidence in handling guest inquiries and seating challenges calmly. A team-first mindset and willingness to support your teammates. Apply online today and become part of the team!

What you’ll do

Welcome guests, manage reservations and waitlists, answer calls and inquiries, and coordinate seating with the serving team. Maintain an organized host area, communicate wait times and table status, and help ensure a smooth, satisfying guest experience.

Requirements

Customer service experience is an asset, but enthusiastic candidates can be trained. Applicants should have strong communication skills, a friendly and organized approach, the ability to multitask in a fast-paced environment, and a team-first attitude.

Benefits

• Employee Dining Discount
• Flexible Scheduling
• Growth And Development Opportunities
• Career Advancement Opportunities

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• Problem solving · Preferred
• Organization · Preferred
• Communication · Preferred
• Multitasking · Preferred
• Guest Relations · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Communication
• Organization
• Multitasking
• Guest Relations
• Reservation Management
• Waitlist Management
• Phone Etiquette
• Teamwork
• Time Management
• Problem Solving
• Guest Flow Coordination

Job areas

• Hospitality
• Food & Beverage
• Customer Service & Support

More jobs from State & Main