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- Employment type
- Full-time
- Experience level
- Entry, Junior · 0+ years
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
Assist customers with identifying and purchasing parts and accessories, process and track orders, and maintain accurate inventory and stock levels. Coordinate with technicians, the service department, and suppliers to ensure parts are available for scheduled repairs and provide exceptional customer service.
Job details
At Steele Auto Group, work is more than a job. It is a chance to inspire positive impact through every interaction, every vehicle, every journey. Our people are at the heart of it all, because everything we do is driven by you. Your passion. Your purpose. Your potential. As a Parts Advisor at Bridgewater Honda, you will play an important role in ensuring the efficient operation of the parts department and supporting both customers and the service team. Your responsibilities will include assisting customers in identifying and purchasing the correct parts and accessories, maintaining accurate inventory records, sourcing parts through Honda's parts catalog system, and coordinating with technicians to ensure parts are available for scheduled repairs. You will also be responsible for processing orders, managing stock levels, handling supplier inquiries, and providing exceptional customer service. Hourly Wage Range: $19.20 - $22.05 The Steele Advantage: * 100% Matched Retirement Savings Plan - Because your future matters * Flexible Health & Dental Plans – Affordable, dependable coverage for the people who matter most * Mental Health & Wellness Support – 24/7 confidential support for you and your family * Employee Discounts – On vehicle purchases, parts, and service at any of our locations * Work Boot Reimbursement – Reimbursement immediately * Access to Steele University – learn anytime, anywhere and earn rewards as you grow your skills! How you will make an impact: * Providing assistance to customers, answering questions and guiding them on parts and options * Ordering and tracking parts for clients with ongoing vehicle repairs in a timely manner * Communicating and working as a team with the technicians and service department to ensure the job gets done * Accurately processing parts orders * Conducting regular inventory counts/checks * Continuing to ensure collaboration with suppliers to create mutually beneficial business relationships What drives your success: * You have previous experience with parts and/or service * You bring strong customer service skills in person as well as over the phone * You have experience using Microsoft Office software * You bring a positive attitude and excellent work ethic * You have strong attention to detail and the drive to learn Please note that this role is not eligible for Immigration Assistance due to the specific National Occupational Classifications (NOC) requirements.
What you’ll do
Assist customers with identifying and purchasing parts and accessories, process and track orders, and maintain accurate inventory and stock levels. Coordinate with technicians, the service department, and suppliers to ensure parts are available for scheduled repairs and provide exceptional customer service.
Requirements
Previous experience with parts and/or service is requested, along with strong in-person and telephone customer service skills and experience using Microsoft Office. The role also calls for a positive attitude, excellent work ethic, attention to detail, and willingness to learn.
Benefits
- Matched Retirement Savings Plan
- Flexible Health and Dental Plans
- Mental Health and Wellness Support
- Employee Discounts
- Work Boot Reimbursement
- Online Learning and Rewards
Listed skills
- Customer service · Preferred
- Teamwork · Preferred
- Attention to detail · Preferred
- Communication · Preferred
- Microsoft Office · Preferred
- Inventory management · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Customer Service
- Parts Identification
- Parts Ordering
- Inventory Management
- Inventory Recordkeeping
- Honda Parts Catalog System
- Order Processing
- Supplier Coordination
- Teamwork
- Microsoft Office
- Attention to Detail
- Communication
- Strong Work Ethic
- Detail Oriented
- Positivity
- Mental Health
- Purchasing
- Discounts And Allowances
Job areas
- Customer Service & Support
- Retail
- Logistics
- Parts Advisor
- Parts Counter Representative
- Shop Sales Assistants
- Parts Salespersons
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