Assistant Manager

Job summary

Drive daily store operations and sales targets while curating an iconic brand vibe and personalized customer styling experiences. Lead and motivate the team in recruitment, training, and maintaining flawless visual merchandising and inventory standards.

Job details

At Steve Madden, the energy of our brand starts with our employees! We are looking for trendsetting Assistant Store Managers to join us in Bayshore, who share our passion for fashion and have the hustle to drive our legacy and own the results. We don’t just manage teams; we inspire them by walking the walk, heavily rooted in our core values of teamwork and responsibility. Steve Madden Assistant Store Managers are the pulse of our retail hustle! Partnering closely with the Store Manager, you’ll own the floor, driving daily operations and curating an iconic and unmatched store vibe that turns heads. You are the ultimate trendsetter and brand ambassador, leading by example with fierce selling skills, building a loyal client base, and crushing those sales targets. Your Daily Hustle (Key Responsibilities) Client Experience & Sales Create the Vibe: Set the energy on the floor! Welcome every customer with high-energy delivering an unforgettable, personalized styling experience. Trend Expert: Own your floor! Stay ahead of the latest trends, campaigns, and hottest drops to maximize sales and elevate the customer’s look. Crush Targets: Lead by example with top salesmanship, driving productivity and smashing daily/weekly store goals (SPH, KPI, etc) Store Leadership & Operations Lead the Pack: Act as the ultimate brand ambassador to keep the store running smoothly when the Store Manager is out. Team Builder: Help recruit, train, schedule, and motivate a team of passionate, trend-inspired team members. Floor Perfection: Execute flawless floor moves, effective visual merchandising, and keep the store looking immaculate (stockroom to the sales floor). Inventory Hustle: Keep tabs on product deliveries. Work with the team to hustle in new shipments, process inventory, and keep the bestsellers in stock. Protect the Brand: Strictly enforce all company policies, loss prevention tactics, and store security measures to safeguard assets. Physical Requirements & Expectations Always on the Move: Must be high-energy, ready to stand, walk, and hustle for 6-8 hours a day. Stockroom Hustle: Confident and safe lifting, moving, and carrying boxes up to 50 lbs, and climbing ladders up to 10 feet to pull inventory and achieve stockroom goals. Education, Experience and Skills Required 2-4 years’ experience as an Assistant Store Manager within a trendsetting fashion brand. Previous experience in Sales Leadership and/or managing sales targets and KPI’s Completed education in Fashion and/or retail management (asset) Excellent interpersonal and communication skills in English

What you’ll do

Drive daily store operations and sales targets while curating an iconic brand vibe and personalized customer styling experiences. Lead and motivate the team in recruitment, training, and maintaining flawless visual merchandising and inventory standards.

Requirements

Requires 2-4 years of experience as an Assistant Store Manager within a fashion brand and a proven track record in sales leadership and KPI management. Education in fashion or retail management is considered an asset.

Listed skills

• Communication Skills · Preferred
• Inventory management · Preferred
• Retail operations · Preferred
• KPI Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales Leadership
• KPI Management
• Visual Merchandising
• Inventory Management
• Team Training
• Client Relationship Building
• Retail Operations
• Loss Prevention
• Styling
• Staff Scheduling
• Communication Skills
• Customer Experience

Job areas

• Retail
• Management & Leadership
• Sales
• Customer Service & Support