Manager, IT Application and Productivity Services
- Sherwood Park, AB
- On-site
- Posted Oct 22, 2026
- 1 position
$128,037–$160,051 / year
Opens an external site
- Employment type
- Full-time
- Experience level
- Lead · 10+ years
- Minimum education
- Bachelor’s degree
- Apply by
- Nov 5, 2026
- Posting language
- English
- Working hours
- 35 hours per week
Job summary
The manager will provide strategic and operational leadership for enterprise application and productivity service teams, including the execution of the Microsoft 365 roadmap. They are responsible for overseeing governance, security, and performance of collaboration platforms while driving application portfolio rationalization to maximize business value.
Job details
Are you a strategic technology leader who excels at connecting people, processes, and technology to deliver business value? Strathcona County is seeking a collaborative and forward-thinking Manager, IT Application and Productivity Services to lead the evolution of our enterprise applications and digital workplace platforms. Reporting to the Director, Information Technology Services, you will provide leadership for key application, productivity, and collaboration services that support employees across the organization. You will play a critical role in shaping the County's Microsoft 365 roadmap, strengthening the security and governance of our digital workplace, optimizing application services, and ensuring technology investments align with organizational priorities. Your leadership will help drive operational excellence, innovation, and continuous improvement while enabling exceptional service delivery for our community. Key Responsibilities: * Provide strategic and operational leadership for enterprise application and productivity service teams * Lead the development and execution of the County's Microsoft 365 ecosystem roadmap to support organizational priorities and enhance the employee experience * Oversee the governance, security, performance, and continuous improvement of SharePoint and related collaboration platforms * Drive application portfolio management and rationalization initiatives to improve efficiency, reduce complexity, and maximize business value from technology investments * Ensure enterprise applications remain reliable, secure, and responsive to evolving business needs and operational requirement * Partner with business leaders, stakeholders, and technology teams to identify opportunities for innovation and service enhancement * Lead strategic planning, prioritization, budgeting, resource allocation, and service delivery within the portfolio * Foster a culture of collaboration, accountability, inclusion, and continuous learning while supporting the growth and development of staff * Champion organizational change initiatives and support the adoption of modern digital workplace technologies * Monitor industry trends, emerging technologies, and best practices to inform future technology strategies and investments Qualifications and Skills: * Degree in Computer Science, Information Systems, Business Technology, or a related discipline * Minimum of 10 years of progressively responsible experience in information technology, enterprise applications, digital workplace services, or related technology environments including at least 5 years in a leadership role managing technical teams, supervisors, or complex operational function * Experience developing and implementing technology strategies, roadmaps, and governance frameworks * Strong knowledge of Microsoft 365 technologies, including collaboration, productivity, and content management platforms * Experience with SharePoint governance, security, administration, and optimization * Knowledge of enterprise application management, application lifecycle practices, and portfolio rationalization * Understanding of cybersecurity principles, information management, risk mitigation, and technology governance * Knowledge of enterprise architecture concepts and integration of business applications * Strategic thinker with the ability to align technology investments to organizational outcomes * Exceptional relationship-building, stakeholder engagement, and communication skills * Strong analytical and problem-solving abilities with a focus on continuous improvement * Demonstrated success leading through change and managing competing priorities * Ability to influence decisions, build consensus, and foster collaboration across diverse teams * Commitment to creating an inclusive, respectful, and high-performing workplace culture Conditions of Employment: * Submission of a Satisfactory Criminal Record Check Who We Are: Strathcona County is a specialized municipality located in the heart of Alberta. Our vision is to become Canada’s most livable community, where our workplace culture and identity are supported by our people plan and values of integrity, respect, safety, collaboration, and accountability. Why Join Strathcona County: (depending on position) * Competitive salary and comprehensive benefits package, which includes: * Extended health and dental coverage * Health and wellness spending account * Life and disability insurance * Retirement and pension programs * Management Flex time program * Employee and family assistance program * Commitment to employee development, through internal and external training and development opportunities * Well-being programs and a safety culture focused on physical and psychological health in the workplace Equivalencies of education and experience may be considered. This competition may be used to fill future vacancies for similar positions within the next 6 months. Strathcona County is committed to an inclusive, respectful, and equitable workplace that represents the community we serve. We welcome applicants from all backgrounds who can contribute diverse perspectives and experiences. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
What you’ll do
The manager will provide strategic and operational leadership for enterprise application and productivity service teams, including the execution of the Microsoft 365 roadmap. They are responsible for overseeing governance, security, and performance of collaboration platforms while driving application portfolio rationalization to maximize business value.
Requirements
Candidates must possess a degree in Computer Science, Information Systems, or a related discipline and at least 10 years of experience in information technology. A minimum of 5 years in a leadership role managing technical teams or complex operational functions is required.
Benefits
- Extended health and dental coverage
- Health and wellness spending account
- Life and disability insurance
- Retirement and pension programs
- Management flex time program
- Employee and family assistance program
- Professional development opportunities
- Well-being programs
Listed skills
- Change Management · Preferred
- Problem solving · Preferred
- Budgeting · Preferred
- Operational Excellence · Preferred
- Microsoft 365 · Preferred
- Communication Skills · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Strategic leadership
- Microsoft 365
- SharePoint governance
- Application portfolio management
- Digital workplace strategy
- Cybersecurity principles
- Enterprise architecture
- Stakeholder engagement
- Change management
- Budgeting
- Resource allocation
- Risk mitigation
- Operational excellence
- Problem-solving
- Communication skills
- Communication
- Management
- Governance
- Problem Solving
- Information Systems
- Operational Excellence
- Training And Development
- Influencing Skills
- Prioritization
- Risk Mitigation
- Leadership
- Innovation
- Continuous Improvement Process
- Relationship Building
- Stakeholder Engagement
- Business Valuation
- Accountability
- Information Technology
- Continuous Development
- Application Services
- Strategic Planning
- Computer Science
- Emerging Technologies
- Cyber Security
- IT Governance
- Visual Workplaces
- Microsoft SharePoint
- Resource Allocation
- Application Lifecycle Management
- Organizational Change Management
- Organizational Leadership
- Enterprise Architecture
- Information Management
- Technology Strategies
- Business Technologies
Job areas
- Technology
- Management & Leadership
- Government & Public Sector
- Software
- Product Applications Manager
- IT Manager
- Information and Communications Technology Service Managers
- Information Technology Project Managers
- Computer Occupations, All Other
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